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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,489 Reviews

1,489 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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January 17, 2024

They provide excellent service and they make sure your vehicle is serviced correctly and up to date. More

by Mtodisco32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Martin
Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

January 17, 2024

I was able to get a appointment scheduled within a week and the repairs were completed in a day. They were very communicative during the process. More

by lucas.morrison89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod in the service department
Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department, Lucas! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

January 17, 2024

Fantastic Staff. From the service manager all the way down to the technicians I was treated with professionalism. At first, I thought I was being price gouged and I More

by swilson8290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John the technician , Nicole Pedroza
Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jamie Freeman Service Manager

January 17, 2024

Very prompt and helpful, only dealer I could find to work on my ecodiesel in a 50 mile radius around Indianapolis the parts department was very helpful as well helping me get what I needed More

by rylansdad06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

January 17, 2024

Terrible time trying to get paint issue taken care of . Pictures were lost 3 times and claim cancelled 3 times . I had to reopen with Jeep Care , service manager didn’t want to get me a loaner vehicle . Bec More

by SY34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt O'Brien
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Josh Frick General Manager jfrick@yorkautomotive.com

Jan 17, 2024 -

SY34 responded

The handling or lack of, for the paint corrosion issue was terrible. After 9 months and I had to reopen case 3 times due to York Plainfield not getting paper work and or pictures to Jeep . And then service manager last attitude about getting a loner vehicle due to the fact I was two weeks out of warranty And it went from covered to having to pay a negotiated amount to which I give xxxxxxto the store Manager for splitting that cost with me . York body shop in Greencastle did a great job and communication was great . I will not Deal with York Plainfield or Brazil again .

January 17, 2024

Purchased used 2020 Ram. Needed oil change and fuel filter changed. Dealer verified correct oil required. Couple of warranty items had not been addressed and dealer address More

by Dick.Whicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Anderson, Wes Martin
Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

January 17, 2024

The staff is friendly. I got my Jeep back in a resent-able time . My Jeep fix right the first time. More

by austink69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks, Austin, for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

January 17, 2024

Service department has always taken great care of my vehicle in a very timely manor. More

by ANTHONYMOULDER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Clos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morganne Moulder. 5 stars
Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Anthony, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

December 24, 2023

The dealership is kind and understanding. The people who work there are really nice and try to help when every they can! More

by NICOLETTE_CUNNINGHAM1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Anderson, Cathy Lammer
Dec 27, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Nicolette, for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

December 23, 2023

Reliable service in close proximity to my home. I have bringing all of my Jeep vehicles to York before it became York. More

by LSTRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 27, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

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