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York Dodge Chrysler Jeep

Prescott, AZ

4.8
812 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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812 Reviews of York Dodge Chrysler Jeep

September 06, 2020

I made an appointment to have an electric trailer control unit installed. I was there at 0830 am. Dropped of and requested a rental vehicle. I was told they didn't have any and that I had to request one at t More

by Mad Ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Sep 08, 2020 -

York Dodge Chrysler Jeep responded

Hi, Thank you for bringing this to our attention. We'd like the chance to speak with you and address your concerns regarding our level of customer service and any miscommunication with our Service Department. Please contact us at your earliest convenience. Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

September 05, 2020

Great experience at York Dodge. My sales associate, Corey Ellis was a pleasure to work with. Knowledgeable, friendly and their price was fair and something we could agree upon. More

by alpinemike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Ellis
Sep 06, 2020 -

York Dodge Chrysler Jeep responded

We're super glad to see you had an overall great experience. Thank you so much for taking a moment of your day to share your positive feedback for Corey. If there is anything further we can do to be of assistance, please do not hesitate to contact our team. We hope you have a wonderful day!

August 15, 2020

Amazing customer service. Came in from CA and found a great deal. Employees worked with my requirements and exceeded my expectations! Corey your a rockstar More

by Krista
Recommend Dealer
Yes
Employees Worked With
Corey
Aug 16, 2020 -

York Dodge Chrysler Jeep responded

Hi Krista, thank you for taking the time to leave us a review. We set high expectations for ourselves so it's gratifying to see you had such a positive car buying experience with us. Please let us know if we can be of any further assistance. Safe travels!

August 14, 2020

Simply the best I have been a customer of York since 2007. Their staff is always friendly, helpful and attentive. I am on my third York Dodge and would never buy fr More

by dede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Brinkman
Aug 15, 2020 -

York Dodge Chrysler Jeep responded

Dede, thank you for taking the time to share your excellent service experience! We're beyond thrilled to hear you're satisfied with the high level of customer service you received with Tyler and with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

August 04, 2020

Service was great, waiting area set up for social distancing My service advisor, Tony, was great, kept me informed. Service was within promised time frame and everything was done as expected. Customer waiting ar More

by michchaun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 04, 2020 -

York Dodge Chrysler Jeep responded

Thanks for the wonderful review! We appreciate the kind words and feedback.

July 10, 2020

No Pressure Buying Experience Since retiring and moving to Arizona, I needed a dealership to maintain service of my Dodge Ram truck and began bringing it to York Dodge Chrysler Jee More

by Papa Ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Moy, Dan Zorich
Jul 12, 2020 -

York Dodge Chrysler Jeep responded

Thank you for sharing your experience! We will be sure to thank Tommy and Dan for welcoming you with courteous and knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again!

July 09, 2020

New Willys Great no pressure experience. Austin made us comfortable right off and was also very knowledgeable of the Jeep I purchased. The Finance Manager we wor More

by pengwynn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Shepherd(Sales) & the Finance Manager (Don't have his card)
Jul 11, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the great review! We will be sure to thank Austin and the rest of the team for providing you with knowledgeable service. We look forward to working with you again!

July 05, 2020

Every aspect of buying this car was a pleasure Our salesman Jeff Simpson was as good as it gets ….professional, pleasant and knowledgeable. He made the transaction painless. I would give him five s More

by agwemail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson (salesman), finance man (forgot name)
Jul 06, 2020 -

York Dodge Chrysler Jeep responded

We appreciate you taking the time to share your painless experience with Jeff! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road!

June 30, 2020

Took my 19 Ram 1500 in for service and some warranty items. Tony V was my service advisor. He has excellent customer contact and communication skills. I was always informed of the status of the work. W More

by dako1998
Recommend Dealer
Yes
Employees Worked With
Tony V
Jul 01, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the great review! We will be sure to thank Tony for providing you with excellent service. We look forward to working with you again!

June 23, 2020

OUR SALES PERSON COREY WAS WONDERFUL SO WAS THE FINANCE GUY JARRED OR JARREN, EVERYONE WAS ABSOLUTELY GREAT I WOULD HIGHLY RECOMMEND THEM TO ALL MY FRIENDS PEOPLE I KNOW THAT ARE SHOPPING FOR A VEHICLE, WH More

by jhollis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COREY AND JARRED
Jun 24, 2020 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to write a positive review! We are happy to hear that Corey and Jarred were able to help you find a great car and was able to make your overall experience amazing and wonderful. Please do not hesitate to reach out to us when we can work with you down the road!

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