
York Dodge Chrysler Jeep
Prescott, AZ
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812 Reviews of York Dodge Chrysler Jeep
I made an appointment to have an electric trailer control unit installed. I was there at 0830 am. Dropped of and requested a rental vehicle. I was told they didn't have any and that I had to request one at t unit installed. I was there at 0830 am. Dropped of and requested a rental vehicle. I was told they didn't have any and that I had to request one at the time the appointment was made. I was never informed of this at the time of purchase. At 1130 am I received a call from the dealer. I was informed that the job couldn't done because they didn't have the part in stock. I was also notified that the part would not be available until late October 2020. I do need to add that the sales manager made arrangements for a vehicle for me to drive while my truck was not being serviced. You would think that someone would have check for part availability. I was also notified by a sales person, not the manager, that this is a ongoing problem in the service department. To say the least I am not happy, 4 hours down the drain. Now I have to do it again one day in the future. More
Great experience at York Dodge. My sales associate, Corey Ellis was a pleasure to work with. Knowledgeable, friendly and their price was fair and something we could agree upon. Ellis was a pleasure to work with. Knowledgeable, friendly and their price was fair and something we could agree upon. More
Amazing customer service. Came in from CA and found a great deal. Employees worked with my requirements and exceeded my expectations! Corey your a rockstar great deal. Employees worked with my requirements and exceeded my expectations! Corey your a rockstar More
Simply the best I have been a customer of York since 2007. Their staff is always friendly, helpful and attentive. I am on my third York Dodge and would never buy fr I have been a customer of York since 2007. Their staff is always friendly, helpful and attentive. I am on my third York Dodge and would never buy from anyone else. The service department is always ready to assess and assist with any issue. More
Service was great, waiting area set up for social distancing My service advisor, Tony, was great, kept me informed. Service was within promised time frame and everything was done as expected. Customer waiting ar My service advisor, Tony, was great, kept me informed. Service was within promised time frame and everything was done as expected. Customer waiting area was set up for safe social distancing which was appreciated. More
No Pressure Buying Experience Since retiring and moving to Arizona, I needed a dealership to maintain service of my Dodge Ram truck and began bringing it to York Dodge Chrysler Jee Since retiring and moving to Arizona, I needed a dealership to maintain service of my Dodge Ram truck and began bringing it to York Dodge Chrysler Jeep. I found the people in the Service Department were friendly professional and efficient.The day I came shopping for a new Jeep. I found that the sales people to be just as friendly, professional and efficient. Beginning with Tommy Moy, who treated me like an old friend. He had a vast amount of knowledge about the Jeep Wrangler and allowed me to check it out on my own stating he would be available to answer any questions I had. I deeply appreciated this type of no pressure buying experience. After deciding to purchase the vehicle, that same friendly service continued with the Finance Director, Dan Zurich. The entire experience was enjoyable from start to finish. On Monday two days after purchasing the vehicle, I had already received an email from Tommy Moy welcoming me to the York Dealership family and I received a call to set up the installation of the running boards I had ordered for the vehicle. I would highly recommend this dealership to my family and friends! More
New Willys Great no pressure experience. Austin made us comfortable right off and was also very knowledgeable of the Jeep I purchased. The Finance Manager we wor Great no pressure experience. Austin made us comfortable right off and was also very knowledgeable of the Jeep I purchased. The Finance Manager we worked with was awesome too. Very satisfied overall & would recommend this dealership to friends and family. More
Every aspect of buying this car was a pleasure Our salesman Jeff Simpson was as good as it gets ….professional, pleasant and knowledgeable. He made the transaction painless. I would give him five s Our salesman Jeff Simpson was as good as it gets ….professional, pleasant and knowledgeable. He made the transaction painless. I would give him five stars for his effort. More
Took my 19 Ram 1500 in for service and some warranty items. Tony V was my service advisor. He has excellent customer contact and communication skills. I was always informed of the status of the work. W items. Tony V was my service advisor. He has excellent customer contact and communication skills. I was always informed of the status of the work. Work was completed successfully and I am totally satisfied. More
OUR SALES PERSON COREY WAS WONDERFUL SO WAS THE FINANCE GUY JARRED OR JARREN, EVERYONE WAS ABSOLUTELY GREAT I WOULD HIGHLY RECOMMEND THEM TO ALL MY FRIENDS PEOPLE I KNOW THAT ARE SHOPPING FOR A VEHICLE, WH GUY JARRED OR JARREN, EVERYONE WAS ABSOLUTELY GREAT I WOULD HIGHLY RECOMMEND THEM TO ALL MY FRIENDS PEOPLE I KNOW THAT ARE SHOPPING FOR A VEHICLE, WHAT AN AMAZING TEAM YOU HAVE AT THAT DEALERSHIP, THANK YOU JEANNE & RICHARD HOLLIS More