
Young Ford Brigham City
Brigham City, UT
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87 Reviews of Young Ford Brigham City
Check in was quick for Oil change. I wasn’t notified when the service was complete which on the service paperwork indicates it was complete 45 minutes after I dropped it off. After th I wasn’t notified when the service was complete which on the service paperwork indicates it was complete 45 minutes after I dropped it off. After three hours called to see if it was ready and got no answer in the service department I had to drive to the dealership to see if it was ready. It was. Otherwise I was satisfied. More
We bought a truck there and traded in 2 vehicles for it. The next morning, due to disability on my part, I discovered I could not get into this truck. We had not even thought about it before. We called the The next morning, due to disability on my part, I discovered I could not get into this truck. We had not even thought about it before. We called the dealership the next morning and told them this and we wanted to bring the truck back. It had not been used at all. They said they would not do this. Tried to call the manager and was told he didn't talk to customers. We wish we would have looked at their ratings before we went there. Now we know why they are so low. Lesson learned and they have lost a customer for life. BTW, no money had exchanged hand or papers signed on the morning of our request. Buyer beware! More
Excellent service. Friendly and helpful staff, kept you informed, don't try to upsell unnecessary services. They take care of their customers.. Friendly and helpful staff, kept you informed, don't try to upsell unnecessary services. They take care of their customers.. More
The dealer did a great job. In middle of working out our deal we had a major problem. They worked with us to change the plan that would work with the new program. In the end we In middle of working out our deal we had a major problem. They worked with us to change the plan that would work with the new program. In the end we were both happy with a deal that worked for all of us . We are very happy with the work they did to help with the new problem. More
Service department is fantastic every time I have interacted with them it has been a positive experience. Very friendly and professional. interacted with them it has been a positive experience. Very friendly and professional. More