"Good service all around everyone was friendly they..."
Good service all around everyone was friendly they throughly broke down all problems and what could be fixed and their lobby area is a nice place to wait in
"We had our car serviced at Young Subaru in Ogden. We..."
We had our car serviced at Young Subaru in Ogden. We were very pleased with the service we received from Ammon Borup and others. They took care of every issue with our car. We love Subaru.
Employees Worked With
"I just had a consumption test on my Subaru done in Oct,..."
I just had a consumption test on my Subaru done in Oct, as they conducted the test they did a complete inspection of the car and nothing was said to me the hour they had it nor when I paid and got my keys. The next day I received an email with a video attached showing me the inspection and only mentioning that the ps oil was a little dark and that my brakes as well as fluid all looked new.
The day after that I was in Tucson AZ, had driven the 1200 miles and called to give the dealer the info. Nothing was said about any issues at that time either. 2 more days pass and then I start getting e mails and texts from the dealer urging me to come in ASAP as they found something that urgentky needed to be fixed as it was unsafe to drive the car as it was.
I called immediately and was told nothing showed in my file.
The messages kept coming so I called again and was then told that my brakes were severely worn and the fluid was burned and had water in it. I mentioned all of what I mentioned before to include the video and was told that I was a liar and I was told multiple times that the brakes were bad. Needless to say they lost a customer and a complaint was filed through Subaru USA. Stopped receiving notifications from the dealer a day later.