Asked for oil change with regular oil. Specifically told them two or three times and discussed what Subaru said were the options for my engine.
Get the car back and it had sun oil.
Also asked for tire rotation. When car was ready I noted that the rotation, which was on the bill, was not done. They called over the service person and they said they do not rotate snow tires. They removed the charge for the rotation.
Service has normally been good but recent visits I get the feeling they are looking to up sell unneeded service options (injector cleanings, etc.). But I find that at more and more dealers.
The good part is that their service is quick and the waiting area very nice and plenty of coffee and treats.