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Youngblood Kia
Springfield, MO
1,391 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,391 Reviews of Youngblood Kia
February 25, 2019
Great Customer Service Went to Youngblood Chrysler for oil change. Was told my oil change would take an hour for a scheduled appointment. I was not happy, but accepted. I Went to Youngblood Chrysler for oil change. Was told my oil change would take an hour for a scheduled appointment. I was not happy, but accepted. I waited for almost two hours before any response. Ryan G came to me and explained the backup and because of my wait, he gave a full additional oil change. Being as the change was for full synthetic, it is not cheap. That's customer service and I appreciate Youngblood admitting it was mainly their fault. Will recommend them. More
by Cubfan
Employees Worked With
Ryan Grabill
Helpful February 21, 2019
AMAZING!!! I love the service!!! It is the Ritz of car dealerships!!! They most definitely make you feel welcomed and when you leave you know you are safe!!! I love the service!!! It is the Ritz of car dealerships!!! They most definitely make you feel welcomed and when you leave you know you are safe!!! I would HIGHLY recommend them to anyone!!! More
by MissyJo
Employees Worked With
Nick Mayberry
February 21, 2019
Amazing Staff in all Departments I was visiting a family member in Springfield,Missouri,a great distance from my home Kia dealership. My Kia Sportage was due for an oil change and ser I was visiting a family member in Springfield,Missouri,a great distance from my home Kia dealership. My Kia Sportage was due for an oil change and service while visiting there, and Youngblood Kia got me in right away. These people were exceptional and treated me like a King, even tho I did not purchase my car there. Nick Mayberry, the Service Advisor, was so professional, and I was in awe of how well everyone treated me. When its time to trade for a new Kia in a few years, I may just drive a great distance to Youngblood Kia because I was so impressed with everyone at this Dealership. More
by Dave53
Employees Worked With
The 2 ladies at the customer service desk, whose names I do not know,were so helpful to me as well, Nick Mayberry
February 21, 2019
Great service & caring staff Nick Mayberry is knowledgeable & friendly. Got my car serviced quickly by professional mechanics. The entire staff was very accommodating to get me a Nick Mayberry is knowledgeable & friendly. Got my car serviced quickly by professional mechanics. The entire staff was very accommodating to get me a ride back to my office while my Kia Sportage was being serviced. Best service department in town! More
by Gadget01
Employees Worked With
Elizabeth Gonczi, Nick Mayberry
February 20, 2019
Excellent Service Nick Mayberry has treated me well when I go into Kia to have my K900 serviced. Nick is so friendly, as all the staff I have encountered at Kia have b Nick Mayberry has treated me well when I go into Kia to have my K900 serviced. Nick is so friendly, as all the staff I have encountered at Kia have been. They have taken very good care of me and my vehicle. Thank you so much for your excellent and honest service. Frank & Joyce Keim More
by KiaK900Rocket
Employees Worked With
Nick Mayberry
February 19, 2019
They are simply amazing The work they performed is fantastic. They greet us with respect which most places do not, I would highly recommend them. Their service is great. Ni The work they performed is fantastic. They greet us with respect which most places do not, I would highly recommend them. Their service is great. Nick Mayberry is always helpful and discuss with me about the next time I have service that needs to be done. Rowdy always greets and treats us like family and sure makes us feel welcomed. Customer Service Melody was also helpful and kind. More
by steve 224
Employees Worked With
Rowdy and Melody customer service, Nick Mayberry
February 19, 2019
Great customer service Nick Mayberry is great to work with in the service department. Nice, friendly, and honest. I have had a positive experience every time I go. Nick Mayberry is great to work with in the service department. Nice, friendly, and honest. I have had a positive experience every time I go. More
by Crashoveride01
Employees Worked With
Jason Canizalez, Nick Mayberry
February 17, 2019
Easiest purchase ever! I went through the buying process with my 2 kids and it was absolutely the easiest and most stress-free car purchase ever! We bought 2 certified Kia I went through the buying process with my 2 kids and it was absolutely the easiest and most stress-free car purchase ever! We bought 2 certified Kia's and could not be happier! Rick Bice was fantastic to work with and made everything easy to understand. I would buy another car from him! Jon Soloman the finance guy was super organized and made it simple and fast! Thank you both again!! More
by Boobiddy13
Employees Worked With
Jon Solomon, Richard Bice
February 12, 2019
Pleasure doing business I submitted a request online to test drive a car. I was quickly contacted and setup a time. When I arrived at the dealer the car was pulled up front I submitted a request online to test drive a car. I was quickly contacted and setup a time. When I arrived at the dealer the car was pulled up front and warmed up. The negotiation was low pressure. Everything went smooth. This is the 3rd vehicle I have bought from Youngblood over the last 20 years. I will definitely do business with them again. More
by Zick1971
Employees Worked With
Aaron Swanson, Steve Green, Richard Bice
February 12, 2019
Extremely slow service I scheduled an appointment online for 7:15am and they confirmed it. When I arrived and got checked in they said the mechanics don't show up until 8am I scheduled an appointment online for 7:15am and they confirmed it. When I arrived and got checked in they said the mechanics don't show up until 8am. Who manages this process and why would someone be able to schedule an appointment when there are no mechanics on duty? So there's a 45 minute wait before any work is started. Then it took 2.5 hours after the mechanics arrived to complete an oil change and coolant flush. I could've slept in some more and wasn't expecting it to take half a day for this service. Everyone was was friendly and the place was clean, just extremely slow and would recommend updating their service times to align with the mechanic's schedules. This also wasn't the first time I've experienced slow service either. Seems like even just an oil change takes 1.5-2 hours. More
by Citizen
Employees Worked With
Richard Loggins
