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Younger Nissan of Frederick

Frederick, MD

4.9
2,955 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,955 reviews

December 04, 2013

I just brought my Murano in for it's second oil change. Again, it was done very quickly. I was talked into a tire rotation which probably wasn't a bad idea, but $20. seems kind of expensive. S More

by jnps37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Latour
November 28, 2013

Great experience with the body shop staff at Younger NISSAN. Very courteous and did a great job. The Frontier sparkles with the poly steel coating. And thanks for fixing the bumper which I christened More

by cccherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2013 -

Younger Nissan of Frederick responded

Thank you for your kind words! We're glad that you had a great experience, and we don't blame you! But we look forward to assisting you with anything else on your next visit here at Younger Nissan. Regards, Steve Farley GM

November 26, 2013

I had a great experience at Younger NISSAN. It started out with my service rep, James Fink, who was courteous, respectful and honest when we were dealing with the problems I was experiencing with my 2009 More

by cccherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fink
Nov 29, 2013 -

Younger Nissan of Frederick responded

Way to go Alvin! We look forward to assisting you here at the dealership with maintaining your Frontier. I am so glad to hear that you had a positive experience. Car buying can be difficult or unpleasant. However, here we strive to ensure that every customer is taken care of having a truly exceptional experience. Regards, Steve Farley GM

November 26, 2013

Great experience. Friendly, made every effort to remedy problems with vehicle. Comfortable waiting area with wifi. I would come back again for service of my Nissan More

by onthefrontier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fink
Nov 29, 2013 -

Younger Nissan of Frederick responded

I am glad to see that you had a positive experience, and we look forward to assisting here at the dealership. Regards, Steve Farley GM

November 25, 2013

We always use the express service lane to have our oil changed and Sergiu is always there to greet us with a big smile on his face. He always seems happy, upbeat, and energetic which radiates from him and More

by svawdjuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 25, 2013 -

Younger Nissan of Frederick responded

Thank you for your kind words. We are truly thankful to have a customer such as yourself, and we look forward to seeing you for your next visit. Way to go Sergiu & team! Regards, Steve Farley GM

November 22, 2013

Way to go Karen you Won Me back as a customer. No one will ever get my business but you. Thank you so much. David More

by Drowland1287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2013 -

Younger Nissan of Frederick responded

Way to go Karen! And we're glad to have you as a customer here at Younger Nissan. Regards, Steve Farley GM

November 21, 2013

Kyle and the Younger Nissan Team were exceptional and very pleasant to work with. I greatly appreciated the low pressure selling techniques and the willingness to answer my questions as well as recommen More

by wea5148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield
Nov 23, 2013 -

Younger Nissan of Frederick responded

Thank you for your kind words. We're glad that you had a good experience here, and look forward to having you as a customer here at Younger Nissan. Regards, Steve Farley GM

November 20, 2013

I give high rating because the service was excellent thank you very much. I will be back in the future and I will send all my friend to YOUNGER NISSAN IN FREDICK MD. I love working with Mike Rose. More

by stw4898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2013 -

Younger Nissan of Frederick responded

Way to go Mike! We would be more than happy to assist your friend. Regards, Steve Farley GM

November 20, 2013

One of the best experiences ever purchasing a vehicle. Jesse was professional,and also very knowledgable and helpful. Ed made the financing part very easy. More

by LHutchison0306
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2013 -

Younger Nissan of Frederick responded

Thank you for your kind words. And way to go team! Glad that this was your best experience! Regards, Steve Farley GM

November 17, 2013

Karen and Kevin where super! I would recommend them to anyone. they took very good care of me and were very helpful and informative. Best I've ever dealt with. Thank You so much Karen and Kevin. More

by jayvending
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2013 -

Younger Nissan of Frederick responded

Wow! Way to go Karen & Kevin, and I am very happy to hear that you had a wonderful experience here! Regards, Steve Farley GM

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