Younger Nissan of Frederick

This dealership has a relaxed and helpful atmosphere. They are customer oriented and there is no pressure to have recommended repairs. I drive 25 miles to have my Murano serviced at this dealer even thou They are customer oriented and there is no pressure to have recommended repairs. I drive 25 miles to have my Murano serviced at this dealer even though I live 1 mile from another Nissan dealer. So far I am very pleased with this dealership and service is always able to acomodate my busy schedule. More

I called Tuesday morning with a brake issue, John got me an appointment for the same day. He was very courteous and helpful. The problem was covered under the warranty so even better. an appointment for the same day. He was very courteous and helpful. The problem was covered under the warranty so even better. More

Love this dealership! Bought my car in February and everyone was and has been exceptionally nice and accomodating. I've had my car in twice for oil changes and there is never a hassle with getting a r everyone was and has been exceptionally nice and accomodating. I've had my car in twice for oil changes and there is never a hassle with getting a ride to work. I even get my car washed, too! More

I feel very confident that Doug (in the service department)will take good care of me and my car. He always makes sure I know what is done to my car and why. I hope he will be there for a very lon department)will take good care of me and my car. He always makes sure I know what is done to my car and why. I hope he will be there for a very long time. More

I was a bit dissappointed that I had to pay the full price for the oil change and not the price for the express services just coz I included other services that needed to be performed on my car. I d price for the oil change and not the price for the express services just coz I included other services that needed to be performed on my car. I dont see the logic or reasoning for me paying the full price. I think this was the last time bringing my car to this nissan dealership for any services. Either way, Im sure losing one customer wont put a dent in our business. Thanks for the past services. More

My sales experience at Frederick Nissan was awesome! My salesman was Martin Jones. He was friendly, very knowledgeable and answered any questions that I had. All features in my vehicle were demonstrated salesman was Martin Jones. He was friendly, very knowledgeable and answered any questions that I had. All features in my vehicle were demonstrated and he also showed me where the service department was located and what to do when my vehicle needs service. I was so impressed with this young man. Also, thanks to Wendy and Steve Farley. P.S- Just took my first road trip. What a comfortable ride. I love my Rogue! More

Frederick Nissan employees are wonderful to deal with Frederick Nissan employees are wonderful to deal with whether buying a new car or servicing a car. Steve Latour my salesperson was patient and very Frederick Nissan employees are wonderful to deal with whether buying a new car or servicing a car. Steve Latour my salesperson was patient and very accommodating and knowledgeable about the car I was purchasing. I would buy from him again and recommend both Steve and the Frederick Nissan dealership to all friends and family. Thank you for making my experience a positive one. More

I have had several really bad dealership service experiences in the past, where my vehicle was returned with oil stains and scratches inside and out. So I made it clear up front that my expectations experiences in the past, where my vehicle was returned with oil stains and scratches inside and out. So I made it clear up front that my expectations where very high as far as getting the vehicle back in the same condition I dropped it off in. John and his team where great, they really went the extra mile to get the service done quickly while keeping the vehicle clean inside and out. Being a car enthusiast, I'm looking for a higher level of service then your typical dealership offers. I feel like John and the team delivered and I'm looking forward to working with Frederick Nissan for all my future automotive needs, service and sales. More

When I arrived for my appointment, I was greeted promptly by John. He went over the services that I had requested, and made recommendations for things I may be interested in. Although I declined any of the a by John. He went over the services that I had requested, and made recommendations for things I may be interested in. Although I declined any of the additional services, I was still treated like royalty. It is employees like John that will keep me coming back to your dealership for Service. More

Overall, the staff were very attentive and nice to work with. As my car was being serviced, John found several recall items that needed to be addressed and scheduled further service at my convenience. with. As my car was being serviced, John found several recall items that needed to be addressed and scheduled further service at my convenience. One problem has arisen, which John has said will be looked at on my next visit. I asked that the AC system be checked because of water dripping into the passenger compartment. They unplugged the condensate drain hole, but the problem has returned. Hopefully, they can correct the problem before I face mold/mildew issues. I will continue to have my car serviced @ Frederick Nissan. Thanks. More