"New Car Purchase"
I can't say enough great things about this dealership from the dealer principle, sales manager, finance manager, service manager, and the salesman. Mr. Steve Farley is a true business and gentleman. JT, ED, and Brenton went above and beyond my expectations to provide me with an exciting delivery.
I called the dealership and explained what I wanted and the payment I desired. Boom, it happened and the car was just what I wanted and more. Thanks to all of the people who made me one happy customer yet again.
"It was a done deal with very nice people"
The dealer ship has very nice people to work with and is very clean They also are great people to deal with and they don"t try to sell you something you don"t want.
"Avoid this dealership!!"
I have never owned a Nissan car, but started looking at the Leaf as a replacement for an older vehicle. I found a certified used one at Younger Nissan in Frederick, MD. Since I live an hour and twenty minutes away, I worked with a salesperson to see if my monthly payment goal could be met. I told her I did not want to waste my time or hers if it could not be met, especially due to how far away I live from the dealership. After much back and forth, I was eventually told there would be no problem in getting the car at my payment goal and that I should make an appointment to test drive it. I verified one last time before changing my plans for Saturday (2/8) that my payment goal was accepted, and I was told again yes. So I drove to the dealership on Saturday and did the test drive. Everything was good, so the paperwork was brought to me. The price was not what had been communicated and was significantly higher than my payment goal. Eventually, the used sales manager came out and actually told me that he figured I would love the car enough that I would pay more and that he could not meet my payment goal. So overall, I wasted 5 hours due to that sales manager lying to me, almost 3 hours of that driving to and from the dealership. This was an extremely disappointing experience, and to top it off I never received the $25 gift card for test driving a vehicle either. So, in summary, I was told my payment goal would be met (which was $200 per month for 5 years), but that was just a lie to get me to the dealership. I recommend avoiding this dealership.
Other Employees Tagged:
"Jay Duck - Great Salesman"
Awesome purchase with Jay. Very friendly and straightforward with the entire sale. He never made it feel pressured. Highly recommend this dealer to every one.
"I wrote an earlier review with a strong complaint about..."
I wrote an earlier review with a strong complaint about my experience with Service Rep., Carl & about my disappointment of how I thought handled by upper Management of Younger Nissan.
I now must write that I have spoken with Jason Barber, Service Manager & I’m VERY PLEASED with his determination to resolve the problem! There wasn’t any biased attitude from him whatsoever! He listened sincerely per phone & also with my follow up email, as per phone, he let me know he would talk to staff & he understood me 100%!
I’m Thankful that the Service Manager, Jason Barber of Younger Nissan was considerate, professional & sincere in handling my complaint!! Also I found out General Mgr., Steve Farley had NOT lied, but had contacted Jason as he told me he would, it just in reality took longer than anticipated to get back.
I highly recommend if u have a complaint toward any Service staff to speak to the Service Manager, Jason Barber. He Will Do Right by you!!
"Professional and courteous service"
Nice clean showroom staffed with friendly and professional employees. Great selection of vehicles in the showroom making it nice to browse in a climate controlled environment. It was very cold the day I went there.
"Bought my first car here and everyone was beyond helpful..."
Bought my first car here and everyone was beyond helpful and patient with me as I decided! Thank you Joey for finding me the PERFECT car and to Chris for helping me through all my financing questions. Wouldn’t buy a car anywhere else!
- Satisfied Customer
My experience in buying a used 2018 Buick LaCrosse at ounger Nissan was exceptional.
Particularly noteworthy was the professional, efficient service provided to me by Jim Burdis, Tonya Hathcock, Steve Farley and Benji Biggs. They were all very helpful.
If you plan to buy a new or used vehicle, I highly recommend that you check out Younger Nissan.
Other Employees Tagged:
, Benji Biggs
"I have purchased four vehicles from this dealership. They..."
I have purchased four vehicles from this dealership. They treat me with respect and I would recommend them to a friend and family. Thank you!
"Leasing a car made Easy!"
I have leased 3 cars from Younger Nissan in the past and every experience has been very easy.
I live in Easton Maryland on the Eastern Shore and my most recent car was delivered to me last week by Ben Henneberger who was very professional and friendly, signed the paper work that was already prepared and I was on the road in no time driving my new car! Thanks Ben, Paige Dick and Emily helped me on the phone looking at all kinds of cars that might suite me, until we came up with the perfect match, the Nissan Rouge---- from there Steve Farley and Rob Harley came through with the car payment that was right on budget! Thanks you team for a wonderful experience, you all are the best!!!