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Younger Nissan of Frederick - Service Center

Frederick, MD

4.7
639 Reviews

639 Reviews of Younger Nissan of Frederick - Service Center

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January 18, 2012

Overall, my experience with Frederick Nissan was Excellent. The only issue I had was the cost of replacing the Timing belt. It seemed high compared to other Makes of vehicles. Leoni is an exemp More

by steviebv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leoni Null
January 14, 2012

The people at Frederick Nissan are great to work with. They do profesional work and provide good service for a fair price. I recommend Frederick Nissan for your service needs. More

by f.benvenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lewis
January 14, 2012

Gary and Doug in the Service Department are the best - they are at the top of their game. No BS. Only the truth, the whole truth and nothing but the truth. I bought (the salesman was Shlomo) and still More

by xterra009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service Department: Gary and Doug
January 07, 2012

I needed to have a strut replaced on my 2011 Sentra, but I just had surgery and couldn't drive so the technician came to pick up my car at my house, fix it, and return it to my house. That is what I call t More

by tshooze
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John in Service and Sam the technician
January 06, 2012

Purchased new truck on December 20th. Purchase contract included adding step rails and side moldings (We Owe). Made an appointment for Jan 5th while the truck was in the service bay. They checked the pai More

by KBettridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Konstandinidis
January 06, 2012

John was knowledgeable about the vehicle and service needed. The job was done when promised and under quote. John explained how the part could have been damaged so future damage could possibly be preven More

by pk616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John K.
January 04, 2012

My visit this time was the sixth in an attempt to correct the squeaking brakes on my 2010 Pathfinder. Evidently it took the involvement of Nissan's Technical Group to arrive at a solution, thereby, hopefull More

by denichols
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John K. and the Svc Tech.
December 28, 2011

Excellent! Keep up the good work. I got in the same day for an oil change and to have my brakes checked out because they were making a noise. They took care of that and two other items and finished in less More

by sharshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Dorsey
December 27, 2011

Had an absolute terrible experience at criswell Nissan my wife loves Frederick area and suggested I call them instead boy what a difference customer service friendly folks can make, do wish we could have pic More

by BrettHarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John k
Dec 28, 2011 -

Younger Nissan of Frederick responded

Brett, thanks for your review. We did give your wife a card for a FREE car wash next time. We were under the impression that she didn't have the time to wait. Sorry if there was any miscommunication on our part. Next time to come in, please see me and we'll get your car washed up. Gary Lewis Service Manager Frederick Nissan

December 15, 2011

Very satisfy for the professionalism of both Gary and Doug. Thank you guys very much. Will bring my car back for follow up. Jean M. Hendje More

by jmhendje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : DOUG
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