Younger Nissan of Frederick - Service Center

Brought my truck (which has had many problems in only 65K miles including replaced transmission, rear axle assembly, front pinion seal and front differential) in for service for an oil change and because my miles including replaced transmission, rear axle assembly, front pinion seal and front differential) in for service for an oil change and because my SLIP light wouldn't turn off. Tech looked at it and said my ABS actuator was bad and had to be replaced to the tune of $1300. I like the dealership very much, but regret buying this truck every day that I drive it. Just waiting for the next thing to go wrong and wipe out my savings AGAIN. The part cost $975 from the dealership, but I have since found it online from a salvage yard for less tha $200. I might try to go that route to save some money. All in all, the dealership is great, but the truck is a lemon (didn't buy it from Frederick Nissan). More

All in all it was a great experience...free oil change, free cookies and hot chocolate, got to see our favorite salesman, Mike Rose, and say hi, efficient service, out in 30 minutes. Only suggestion I wou free cookies and hot chocolate, got to see our favorite salesman, Mike Rose, and say hi, efficient service, out in 30 minutes. Only suggestion I would have is to do like the Kia service dept does and wash the car for the customers with each service visit. I asked, they said they had too many new cars to prep...only disappointment. Other than that, excellent:) More

I am a thirty year customer of first Jenkins and now Frederick Nissan, I do not shop for cars anywhere else and the biggest reason is the service team who are always beyond helpful! Frederick Nissan, I do not shop for cars anywhere else and the biggest reason is the service team who are always beyond helpful! More

Experience was very pleasant and positive. The wait was very reasonable and the waiting area was quite comfortable. This is clearly a first rate dealership! very reasonable and the waiting area was quite comfortable. This is clearly a first rate dealership! More

Very courteous, professional, and fast! We given estimate on previous service visit. When we were ready for the service, Frederick Nissan stuck with the previous estimate - and worked extra fast to ensure w on previous service visit. When we were ready for the service, Frederick Nissan stuck with the previous estimate - and worked extra fast to ensure we could pick up vehicle early in the day. More

friendly and helpful employees in the service department. they were all great! Kinda took the sting out of the price for the front break replacement :). they were all great! Kinda took the sting out of the price for the front break replacement :). More

Everything was great. I was taken care of promptly, and everything was thoroughly explained. Service recommendations were made, but I was not pressured to have any done immediately. Overall experience wa everything was thoroughly explained. Service recommendations were made, but I was not pressured to have any done immediately. Overall experience was great! More

Very pleased. Customer service rep got me in and out quickly. He fully explained everything and was very friendly and professional. He made it a very enjoyable experience. quickly. He fully explained everything and was very friendly and professional. He made it a very enjoyable experience. More

Brought car in for oil change, warranty repair, and recall service. Both Doug and Lynn were very professional yet friendliness in their customer service. The works were completed for two out of three s recall service. Both Doug and Lynn were very professional yet friendliness in their customer service. The works were completed for two out of three since the part for the warranty work was wrong in its order. Lynn had the service technician (I think it was Steve) explained thoroughly the reason of unable to do the warranty work. The service technician temporarily repaired the item so I can use it until the new part arrive for the work. New part was ordered the same day and Lynn informed me that she would call when it is ready. The price of the oil change was comparable to other establishments. More

We have been customers of Jenkins Nissan/Frederick Nissan for at least 20 years and have always received EXCELLENT service, either for sales or repairs. They always work with us, the customer. Even the rec for at least 20 years and have always received EXCELLENT service, either for sales or repairs. They always work with us, the customer. Even the receptionist offered to take a message from me when the service department was busy and couldn't take my call to schedule my appointment for tire replacement, rather than have me "inconvienced" to call back. I always recommend Frederick Nissan! More