Younger Nissan of Frederick - Service Center

Great experience (as it always is.) I had an appointment for an oil change at 5 PM. I arrived at 4:58 and my car was completed and ready to go in no more than 25 minutes. That is NOTHING compared to the som for an oil change at 5 PM. I arrived at 4:58 and my car was completed and ready to go in no more than 25 minutes. That is NOTHING compared to the sometimes 90+ minute I have at the old place where I used to get my oil changed. Great service. Great experience. Great timing. More

I was seen at my appointment time and I was done in about 30 minutes. The staff is very friendly and professional and I really enjoy getting my oil change there. The staff is very knowledgeable and helpful 30 minutes. The staff is very friendly and professional and I really enjoy getting my oil change there. The staff is very knowledgeable and helpful. I like the ability to schedule my appointment on line at my convenient More

Came in. Greeted warmly. Information taken fast. An explanation of what to expect was given. Directed to waiting room stocked with munchies, coffee and wifi. Waiting time was reasonable even on a bus explanation of what to expect was given. Directed to waiting room stocked with munchies, coffee and wifi. Waiting time was reasonable even on a busy morning. An explanation of what was found and what was recommended was given. More

Doug was very helpful and patient in answering my questions and explaining to me what was going to be done. I felt like a shareholder from the manner in which I was treated by him. I would recommend questions and explaining to me what was going to be done. I felt like a shareholder from the manner in which I was treated by him. I would recommend this dealer to any of my friends and relatives and have them ask about Doug Rice More

I called for a quote to have my radio installed. I spoke with Doug was very helpful and patient in answering my questions and got back to me fast. The day of the installation I was helped in a timely manne with Doug was very helpful and patient in answering my questions and got back to me fast. The day of the installation I was helped in a timely manner and had great service. I am diffently looking forward to make next visit. More

I had the oil change in my car, but never knew that there was an extra charge for the tires rotation and up to $30.00. I was not happy because I was not told about such a charge before. But I will continue t was an extra charge for the tires rotation and up to $30.00. I was not happy because I was not told about such a charge before. But I will continue to service my cat there. I will be there. Thanks More

When I bought my Nissan last year I purchased a service plan that gives me every other oil change free with car wash included. I regret that decision. Negatives: - Every time I go in to get the oil ch plan that gives me every other oil change free with car wash included. I regret that decision. Negatives: - Every time I go in to get the oil changed, it takes way too long. A couple days ago it took over 2 hrs. I may just take my car to Jiffy Lube in the future even though I'm not close to using all my free ones at Nissan because I'd rather pay the $35 then spend 2 hrs at the Nissan dealership. - Every time I have to explicitly request the free car wash that is supposed to be automatic. There always seems to be hemming and hawing about "seeing if they can fit me in" or "there's a long backup" or "that's going to take awhile". Don't sell this as part of the service purchased if this is going to be what you offer!!! - The "upgrade packages" that are pushed every time I bring my car in for an oil change are ridiculous. $250 to check tire pressure (among a few other unnecessary services), come on! - Beyond the upgrade packages pushed, there is always a litany of other things pushed like unnecessary replacement of the air filter, wind shield, etc... Positives: - The car wash was done well - The woman that I dealt with was friendly More

Gary and Steve are great to work with. They take care of my car and always have a smile on their face. Pleasure to work with. They did a good job detailing my car and it was ready when I needed to pick it my car and always have a smile on their face. Pleasure to work with. They did a good job detailing my car and it was ready when I needed to pick it up. I will recommend Gary and his crew to any of my friends. More