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Zeigler Cadillac of Lincolnwood - Service Center

Lincolnwood, IL

4.5
218 Reviews
Call Service Center (224) 633-1258

218 Reviews of Zeigler Cadillac of Lincolnwood - Service Center

Sort by
September 10, 2023

Excellent customer service, right on schedule and quality work, friendly environment and the best customer satisfaction. More

by castanda7star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Report | Print
Sep 11, 2023 -

Zeigler Cadillac of Lincolnwood responded

Your fantastic review brightened our day! Thank you for your kind words and continued support.

Helpful
September 10, 2023

Dorsey has always been professional. The service was as promised. The waiting room was comfortable. More

by James Ness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you! We're thrilled you enjoyed your experience with us. Looking forward to serving you again!

Helpful
September 08, 2023

Its the people that make the dealership great from sales to credit to general mangaer all are great. i will keep coming back More

by Kbcdinc
Recommend Dealer
Yes
Employees Worked With
Lawrence Abbadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Fusha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Racon in sales and stephan in credit
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Sep 11, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this incredible compliment! It was a pleasure working with you and we look forward to seeing you again in the future!

Helpful
September 07, 2023

Would not fix my sunglasses drawer. Couldn't fix radio. Went to another dealer to get my service work done in my 2023 lyriq. Still have not received my key that was missing from the fo More

by davwil841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Just sadness
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Sep 07, 2023 -

Zeigler Cadillac of Lincolnwood responded

Hello, We are truly sorry to see we did not give a great experience. Would you please call me in regards to your key and overall experience? I would love to help. Thank you and I look forward to hearing from you! -Gianna, Customer Relations Manager, 630-454-1572

Helpful
September 02, 2023

I went to the dealership with the car which is done 34000 miles on it and still under warranty but get no response also charged me 350 dollars for diagnose the fault and the fault is still there and I am rea More

by YASIRLIBRA1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorsey Colby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Report | Print
Sep 04, 2023 -

Zeigler Cadillac of Lincolnwood responded

Hello, we are terribly sorry that your experience was not a good one. We would like the opportunity to further discuss this. Would you please reach out to our Customer Relations Manager, Gianna, at 630-454-1572 or email: giannasquillo@zeigler.com. Thank you and we look forward to making this right for you!

Helpful
August 30, 2023

I was treated very well, as soon as I walked in the service advisor came out and took care of what i had to say! When I left I was very satisfied with the service! More

by GSMITH_47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Waldschmidt
Report | Print
Aug 30, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this positive feedback! We appreciate your business!

Helpful
August 30, 2023

Matt in the service department was helpful, patient, knowledgeable, and replied very quickly to all my questions More

by STORMYGIRL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Waldschmidt
Report | Print
Aug 31, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this incredible review! It was a pleasure working with you and we hope to see you again in the future!

Helpful
August 27, 2023

Jesus I hate writing reviews honestly but the service writing was awesome and so was the mechanics More

by GEORGELAW92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ARGJEND REXHA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt
Report | Print
Aug 28, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for taking the time out of your day to leave us this incredible review! Come back and see us again in the future!

Helpful
August 23, 2023

Very prompt and professional service thanks car is running great 👍 won't take my car anywhere else. More

by GARYJ5893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt, Jason Heard
Report | Print
Aug 24, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this wonderful compliment! We are always here for all of your automotive needs and we look forward to working with you in the future!

Helpful
August 23, 2023

Amazing service! My oil change was done so fast. I would highly recommend their services! Thank you! More

by BUDDY4REALLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsey Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Waldschmidt, Jason Heard, Wayne Taylor
Report | Print
Aug 24, 2023 -

Zeigler Cadillac of Lincolnwood responded

Thank you for this fantastic rating. We value you as a loyal client and look forward to working with you in the future!

Helpful
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