Zeigler Honda of Racine

5 Star Service I came in for service but without being pushy I drove off with a brand new CR-V for myself. This is my third purchase a Racine Honda and after countl I came in for service but without being pushy I drove off with a brand new CR-V for myself. This is my third purchase a Racine Honda and after countless visits I'm never disappointed in their service. More

Oil change People here are nice and helpful. When I needed additional help James took his time to find out and answered my questions he went out of his way to People here are nice and helpful. When I needed additional help James took his time to find out and answered my questions he went out of his way to help me. I really appreciated his kindness More

Routine maintenance The person who helped me was very efficient and proactive. She gave me a list of what will be needed at my next visit so I wouldnt be shocked when I c The person who helped me was very efficient and proactive. She gave me a list of what will be needed at my next visit so I wouldnt be shocked when I came in since there was quite a few things which will be needed. I appreciated that very much. More

Fit me in Sam fit me in after a miscommunication of what day and time I was scheduled. Thanks Sam! I appreciate the consideration and opportunity to get my Ac Sam fit me in after a miscommunication of what day and time I was scheduled. Thanks Sam! I appreciate the consideration and opportunity to get my Accord serviced in a pinch. More

Good Customer Service Hi! Purchased a car last weekend and I have no complaints! Thank you for the fast service! I will definitely come back again in the future. Hi! Purchased a car last weekend and I have no complaints! Thank you for the fast service! I will definitely come back again in the future. More

I found what I wanted very quickly but financial dept <-1 I knew and found the vehicle that I was going to purchase very quickly. Within 15 mins. After haggling with the management, I did make the decision I knew and found the vehicle that I was going to purchase very quickly. Within 15 mins. After haggling with the management, I did make the decision to purchase the vehicle that afternoon. NEW 2018 Honda CR-V. Black. I contacted the sales rep and asked him to please clean and detail the vehicle, as I would take delivery that evening after work. He said that of course he would. When I arrived, the vehicle was washed. However, that was the extent to which it was cleaned. Water spots everywhere, ALL widows were very bad with places that the stickers were and smudges, hand prints etc. Needless to say, I am disappointed in the way that this was handled and I am not the only person with this issue. My father purchased a new Ridgeline, a few months ago. Unfortunately, this was exactly the same case. He came in to take delivery, after asking the sales associate to please detail the vehicle before pick up. As in my case, all they did was merely wash it quickly. The same issues were present then and are still prominent in your dealership. Disappointing at best. This needs and should be addressed with the staff. More

Blown fuse diagnostic cost $225 Brought car in to have a new key reprogrammed. Was told that key cannot be programmed. Must purchase new Honda key. That key didn’t work either. Turns Brought car in to have a new key reprogrammed. Was told that key cannot be programmed. Must purchase new Honda key. That key didn’t work either. Turns out, just a fuse was blown and the original key worked. I paid $225 to diagnose a blown fuse. That blows my mind. Sam said “it took the mechanic a few hours to diagnose and that the mechanic actually wanted more time than I was billed”. What a line. A couple hours for a fuse? No thanks. Won’t be back. More

Worst service ever. I wouldn’t even recommend it to an enem I bought the insurance on my car which is expensive and covers hardly anything. I had my car towed in and of course it wasn’t covered by the “insuran I bought the insurance on my car which is expensive and covers hardly anything. I had my car towed in and of course it wasn’t covered by the “insurance “ they sold me. The parts weren’t covered either and it s almost a full week and they don’t have the car repaired yet. Never ever will I buy a car or send it back there for repairs. Worst service ever!!!!! More

Trade-In I worked with Jesse, Craig, and I believe his name is Matt. I personally would like to thank Jesse for being very patient with me and trying to get th I worked with Jesse, Craig, and I believe his name is Matt. I personally would like to thank Jesse for being very patient with me and trying to get the best possible deal I probably could get. Jesse in my personal opinion represents the company very well by being professional, friendly, very helpful, and stayed in contact with me for throughout the process. Craig and Matt did everything they could for me as well and I appreciate that very much! There were a few mix ups in between but I honestly can say I really enjoyed doing my business here and I would most definitely recommend anyone to feel very comfortable purchasing a vehicle here!! More

The service is handled professionally. The service man Zack #4384 is so kind and he put mind at ease as to what I was going to have to pay and which tires are going to be reasonable for me. The service man Zack #4384 is so kind and he put mind at ease as to what I was going to have to pay and which tires are going to be reasonable for me. I’m always so impressed by all the the people that work at the dealership . I’d recommend this dealership to anyone and I do tell all my friends. More