I had an excellent experience purchasing my 2026 Honda - Jillian
I had an excellent experience purchasing my 2026 Honda Civic Si from Napleton Honda of Morton Grove, working with Dave Avemian, Shamoun Dahlan, and Kate Collins.
From the start, everything was handled professionally and transparently. Kate and I negotiated the deal ahead of time via email, and when I arrived at the dealership and met Dave, the numbers matched exactly what we had agreed to- no surprises, no added accessories, and no last-minute changes.
Dave was great to work with throughout the process. He was respectful of my time, easy to communicate with, and made sure everything moved efficiently. I was in and out with my new car in about two hours, which I really appreciated.
I also want to highlight how straightforward the finance portion with Shamoun was. The available warranty and protection options were explained clearly, but there was no pressure to purchase anything additional. When I declined something, they were extremely respectful and moved on without any pushback, which made the experience feel very low-stress.
They also honored the trade-in value we agreed on and have continued to be communicative and helpful with a couple of follow-up items after the sale.
Overall, this was THE MOST human, honest, and efficient car-buying experience I’ve had or heard of. I would absolutely recommend Dave and the team at Napleton Honda of Morton Grove, and I would not hesitate to purchase from them again in the future.
I would rate my experience 5/5 in every category- sales, pricing, and overall experience.
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