Zeigler Nissan of Orland Park

I bought my first car from the Zeigler dealership and didn’t know what to expect. I was met by Djamal Oucif who made my experience very easy. When I need my next car that’s where I will be going back. didn’t know what to expect. I was met by Djamal Oucif who made my experience very easy. When I need my next car that’s where I will be going back. More

Finally - professionals My husband, son, and I had been searching for a car within our price range for days. We went to four different dealerships. We couldn’t believe how un My husband, son, and I had been searching for a car within our price range for days. We went to four different dealerships. We couldn’t believe how unprofessional and unmotivated the salespeople were behaving, but we thought maybe it’s being at work during a pandemic. We found a vehicle we wanted to test drive at Ziegler of Orland Park and thought “okay we’ll give dealerships one last try then we’re going to CarMax or Craigslist.” When we walked in to Ziegler we were met with smiles and helpfulness. Djamal was assigned to help us. Right away we could tell that he genuinely wanted to help us find a car in our price range. He didn’t try to show us vehicles out of our stated range. Djamal was personable, down to earth, and fought for us to get the vehicle we wanted, and to keep it in our range. He complimented our 10 year-old son, because he said the kid understood sales better than most adults, and he made our son feel important. We highly recommend Djamal. He made buying a vehicle a good experience. More

Djamal was awesome I came in with a plan and delivered grateful... his energy was positive and professional the entire time thank you working with me ..!! grateful... his energy was positive and professional the entire time thank you working with me ..!! More

I had a good experience with Kendall Gardner. He took his time I have credit issues. He was able to get me approved. I know that this was nothing but favor from God. Thank you again. Kendall time I have credit issues. He was able to get me approved. I know that this was nothing but favor from God. Thank you again. Kendall More

I wasn’t expecting the quality service I received. I had my car towed here at 1030 pm and got a call around 745am to tell me they got my car and they’ll call me later with a diagnosis. About 2 hours later t my car towed here at 1030 pm and got a call around 745am to tell me they got my car and they’ll call me later with a diagnosis. About 2 hours later they called and told me what was needed and prices along with recommendations. Got a call a few hours later telling me my car was done, including a factory recall that i knew nothing about. You guys are great...Ill be coming back for years to come. Thanks so much!!!! More

My visit to Zeigler Nissan of Orland Park was in reference to work that was done approximately 10 months ago on the passenger side front headlight. The headlight needed to be replaced last year whic reference to work that was done approximately 10 months ago on the passenger side front headlight. The headlight needed to be replaced last year which entailed a complete headlight assembly. My Altima had just been in for an oil change two weeks ago and the tech indicated that the headlights were in working order. When I had to move my car this past week because of road repairs and it was in the later evening I noticed that the right front passenger headlight was again not functioning. So, I took it to my dealer and explain my problem to which they examined promptly and after looking up my paperwork explained that the parts and labor were still under warranty and that they would happily replace the headlight assembly again with a new one. We set an appointment and I will be back in approximately one week to have the service work done. I could never be more happy with a dealer than I am with Zeigler Nissan of Orland Park and the excellent Service department to which I have been to many times. No matter which service representative I speak with I’m always treated with respect and courtesy and they always take care of my problems. More

I will never have my car serviced by this dealer again. I bought a brand new Maxima on Memorial Day from Kyle. He was great!! Unfortunately there was a rattle under the car and it needed to be fixed. I broug bought a brand new Maxima on Memorial Day from Kyle. He was great!! Unfortunately there was a rattle under the car and it needed to be fixed. I brought the car in a week later only to be told the service tech could not hear the rattling. They kept the car for an additional day and told me they sprayed some type of foam under the center counsel and that took care of the rattle. After picking up the car literally driving a mile the rattle was still there. I informed the dealership who told me to return when I could. I set an appointment up but explained that I would have to take the tech for a ride so they could hear the rattle. The service department said no problem, bring it in before you drop it off. I called a couple weeks later to ask if I could take a tech for a ride. The service department said bring it by and they will take a ride. I get there 10 minutes after the call only to be told by the guy who sits across from Tony to ”take a seat, we’re backed up”. I asked if they could spare someone for 10 minutes and he said “ I said take a seat, we’re backed up”. I left because this was not the customer service I expected from Ziegler. I also purchased a spoiler the first time I brought the car in for repair. When I returned to pick it up, it was nowhere to be found. They forgot to order it. The part was re-ordered and picked up the day the service department couldn’t help out. Later that day I was told that there’s a significant discount on parts if they’re ordered online, up to 30%. Nobody from the dealer brought this to my attention or let me know that parts could be ordered for installation online. Again, great customer service. After being disappointed with Ziegler’s service department, I took my vehicle to another Nissan dealer in Joliet to see if they could fix the rattle. Dropped it off at 6pm and by noon the next day was contacted by their service department and was told the rattle was fixed. It was a loose spring in the emergency brake. How is it that they were able to fix it in less than a day yet Ziegler couldn’t figure it out after 2 days and squirted foam somewhere on the car when it wasn’t necessary. Sorry but after spending what I spent and what my wife was prepared to spend (ask Kyle), and having the experience I had with service and parts, I cannot recommend shopping at this dealership. More

Great experience, kind, professional, really cares about YOU Djamal Oucit is not your usual car salesperson, rather Djamal was quite unique. Djamal knew the vehicles and their features very well, took the time Djamal Oucit is not your usual car salesperson, rather Djamal was quite unique. Djamal knew the vehicles and their features very well, took the time to point them out and demonstrate them. Djamal took the time and really listened to my preferences and needs and provided the info about each car to help me make the best decision for myself and family. I had a crazy work schedule and little time to spend at the dealer, Djamal respected my time and had the vehicles all ready for the test drives. He was efficient and concise, yet thorough with sharing info about the cars and their features. car buying can be a stressful and grueling process, Djamal made the experience a very pleasant experience for myself and my elderly husband. I purchased a great SUV at a great value to boot. . More

Great service. Great experience with Djamal Oucif. Djamal is one of a kind salesman. He is so accommodating and so helpful that it makes easy for us to decide in buying our car. He is just a great guy. Djamal is one of a kind salesman. He is so accommodating and so helpful that it makes easy for us to decide in buying our car. He is just a great guy. Zeigler Nissan of Orland Park is so lucky to have him in their team. More

Great service. Fast and courteous. Djamal really took care of me. Highly recommend them. Definitely a great vehicle and would send my friends and family here. care of me. Highly recommend them. Definitely a great vehicle and would send my friends and family here. More