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Zeigler Nissan of Orland Park - Service Center

Orland Park, IL

4.8
1,108 Reviews

1,108 Reviews of Zeigler Nissan of Orland Park - Service Center

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August 16, 2024

David did everything to make my 5 days without my vehicle a great one. Always checked in and explained any delays. This is how customer service should work. Thank you David for being so informative! More

by BARBARABUDZ21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for the fantastic feedback! We’re thrilled to hear that David’s communication and efforts made your time without your vehicle as smooth as possible. It’s wonderful to know that his service set a high standard for customer care. We’ll make sure to pass along your thanks to David! Best Wishes, Nissan Of Orland Park

August 15, 2024

Amazing service, we bring a fleet of over 20 vehicles here for all kinds of services, and have been for years. Our service advisor Tony is always prompt and honest with his estimates and suggestions. We More

by Billl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for your wonderful feedback! We’re thrilled to hear that Tony has consistently provided prompt and honest service for your fleet of vehicles. It’s great to know that you feel confident in the safety and readiness of your vehicles after being serviced with us. We truly appreciate your continued trust and look forward to serving you and your fleet in the future! Best Wishes, Nissan Of Orland Park

August 15, 2024

Everything was fine, David kept me up to date on my oil change, the only problem I had was it took to long to do. More

by SKDINO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for your feedback. We’re glad to hear that David kept you informed throughout the oil change process. However, we apologize for the delay you experienced. We aim to complete services in a timely manner and will work to improve in this area. Your feedback helps us enhance our service, so thank you for letting us know. If you have any other concerns or need further assistance, please feel free to reach out. Best Wishes, Nissan Of Orland Park

August 15, 2024

Got me in and out in a timely manner. Happy with service that was provided More

by SKIRSCHSIEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for your feedback! We’re glad to hear that we got you in and out in a timely manner and that you’re happy with the service provided. If you need anything else, we’re here to help! Best Wishes, Nissan Of Orland Park

August 15, 2024

Professional, courteous, and kind. This is an operation that clearly takes pride in their performance, as they should. More

by CANREAD56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Milosovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for your kind words! We’re delighted to hear that you found our team professional, courteous, and kind. It’s great to know that our pride in our performance is evident to our customers. We appreciate your feedback and look forward to continuing to provide excellent service! Best Wishes, Nissan Of Orland Park

August 15, 2024

Quick and easy for my routine maintenance. My service guy was great! Really appreciated it More

by KORIANNEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for the positive feedback! We’re glad to hear that your routine maintenance was quick and easy, and that you had a great experience with your service advisor. We appreciate your kind words and look forward to assisting you again in the future! Best Wishes, Nissan Of Orland Park

August 14, 2024

The fact that I had to stop my day to day . Everytime I get my oil change that forget to reset my number or forget to put the correct sticker on the windshield . More

by NCALHOUN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for sharing this with us. We apologize for the inconvenience and the oversight regarding the oil change reminder sticker. We strive to ensure that all details are handled correctly, and we appreciate you bringing this to our attention. We’ll work to improve in this area so that your future visits are more seamless. If there’s anything else we can do to assist or make up for this issue, please let us know. Best Wishes, Nissan Of Orland Park

August 14, 2024

Accurately diagnosed our issues and was upfront about service charges. One of our issues couldn't be diagnosed so we were not charged for their diagnostics. We love coming to Zeigler - very friendly and More

by lance.emery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Lubawski
Sep 19, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for your feedback! We’re pleased to hear that you appreciated the accurate diagnosis and transparent service charges. It’s great to know that we were able to handle the undiagnosed issue without charging you for diagnostics. We’re also glad to hear that you value the friendly service and consistent communication about your vehicle’s progress. Thank you for your continued trust in us! Best Wishes, Nissan Of Orland Park

August 13, 2024

Tony is very knowledgeable and very professional in overseeing the service you may need. He has been my service provider for years. He’s the best! More

by SDJCURRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for the great feedback! We’re delighted to hear that Tony’s knowledge and professionalism have made such a positive impact on your service experience over the years. We’re glad you consider him the best! Best Wishes, Nissan Of Orland Park

August 12, 2024

Kevin and Adam are the best and always very accommodating! Ratings only go to 5 but they certainly deserve 10’s!! More

by SUSANJDALY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Zeigler Nissan of Orland Park responded

Thank you for the high praise! We’re thrilled to hear that Kevin and Adam consistently provide exceptional service and go above and beyond for you. Your support and recognition mean a lot to us. We’ll be sure to pass along your kind words to them! Best Wishes, Nissan Of Orland Park

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