Kenosha Subaru - Service Center

I have a more complex (and apparently a lot more expensive) car to work on, being the BRZ versus the AWD vehicles that are normal at Subaru. I was happy to deal with Zach in the service area, who'd expensive) car to work on, being the BRZ versus the AWD vehicles that are normal at Subaru. I was happy to deal with Zach in the service area, who'd previously owned a vehicle like mine. They paid close attention to detail, and though it took longer to get the car done, it was done correctly. And that attention to detail is not very common these days. More

The best service ever! So nice and friendly. The wait room is clean and stocked. They are quick and do it right. I love my Subaru room is clean and stocked. They are quick and do it right. I love my Subaru More

Service is always excellent. They are the best Subaru dealer I have ever dealt with. They never keep you waiting. They deliver as promised. I will always use them for service. dealer I have ever dealt with. They never keep you waiting. They deliver as promised. I will always use them for service. More

This dealership always give great service, I will be recommending to friends to check out Kenosha Subaru there the best for service and sales in this area. recommending to friends to check out Kenosha Subaru there the best for service and sales in this area. More

We got our first Subaru in 1999. First one was in Cedar Rapids, IA, second one was in Leesburg, VA, and the last two from Kenosha Subaru. They are by far the best dealership we’ve ever had. Always cheerf Rapids, IA, second one was in Leesburg, VA, and the last two from Kenosha Subaru. They are by far the best dealership we’ve ever had. Always cheerfully answer my silly questions and get me on the road in perfect condition. Thanks Rachel for getting me out so quickly this last visit. More

Calle with minor problem to repair the eyeglass holder in my Legacy. They were able to get me in and make a temporary repair until part came in. Part was in the next day and quickly repaired. Excellent my Legacy. They were able to get me in and make a temporary repair until part came in. Part was in the next day and quickly repaired. Excellent Job! More

The Service Department is thorough, friendly, knowledgeable, and efficient. In fact, it is evident they definitely have their are mastered. In addition, our Subaru's only come here for service. knowledgeable, and efficient. In fact, it is evident they definitely have their are mastered. In addition, our Subaru's only come here for service. More

Great customer service from Rachel! I had several maintenance items to be taken care of and Rachel was professional and helpful from start to finish. Thank you. maintenance items to be taken care of and Rachel was professional and helpful from start to finish. Thank you. More

In and out and great customer service by Rachel. Took extra time with me and it was appreciated. She knows her cars and makes it easy to understand extra time with me and it was appreciated. She knows her cars and makes it easy to understand More

I have used the Subaru Kenosha service center on multiple occasions and have always been completely satisfied. I recently had my vehicle in for maintenance and trouble shooting for remote start, heated stee occasions and have always been completely satisfied. I recently had my vehicle in for maintenance and trouble shooting for remote start, heated steering wheel and seats. I explained the items were working but not were not performing as they have been over the past three years. Zach called me later and informed me that the technician found no issues and that all systems were working correctly. I reiterated to Zach that they were working but there was a noticeable decrease in their functionality. Zach informed me that I did not have many miles on my car and was not likely traveling far enough for systems to work at full capacity in the winter. I purchased this vehicle new in 2018 and have driven the same route 5 days a week since then. I was also given instructions on how to use my remote start-again after using for 3 winters with no issues. I found the entire conversation condescending. Then upon when picking up the vehicle from the service department, I was given Richard Armstrong's (technician) notes-which reinforced the same condescending comments. I understand that they may have not been able to reproduce the same issues but please do not imply that I do not know how to operate my vehicle, use my remote start, and better yet how Wisconsin winters affect my vehicle. More