Kenosha Subaru - Service Center

Rachel was very kind and helpful! I was in and out within an hour, compared to other places that take well over that time. Somewhat more expensive than surrounding places, but I was willing to pay the price an hour, compared to other places that take well over that time. Somewhat more expensive than surrounding places, but I was willing to pay the price for the service and customer service. More

Service was preformed Fast and easy. It was easy to make an appointment and it was handled very professionally. I will have all my service needs done a Kenosha Subaru. an appointment and it was handled very professionally. I will have all my service needs done a Kenosha Subaru. More

Rachel was excellent- did not have to wait long at all for answers and was given things to do first to try before a full on assault to the crosstrek for answers and was given things to do first to try before a full on assault to the crosstrek More

I was disappointed that some work don on the car wasn’t done on my last visit. The tech happened to catch it on this visit done on my last visit. The tech happened to catch it on this visit More

Always a pleasure to work with. I had questions and Adam S. had the answers. I was in and out in no time. No stress car maintenance. S. had the answers. I was in and out in no time. No stress car maintenance. More

Courteous service representative, nice clean waiting area with coffee. The car was ready in a reasonable time and was returned as clean as when I arrived. with coffee. The car was ready in a reasonable time and was returned as clean as when I arrived. More

AWESOME AWESOME AWESOME AWESOME!EVERYONE IS HELPFUL AND AWESOME AWESOME AWESOME AWESOME! EVERYONE IS HELPFUL AND KNOWLEDGEABLE. THEY ALSO PLAN OUT MY FUTURE MAINTENANCE. I HAVE BEEN TO OTHER DEALERS AND NO AWESOME AWESOME AWESOME AWESOME! EVERYONE IS HELPFUL AND KNOWLEDGEABLE. THEY ALSO PLAN OUT MY FUTURE MAINTENANCE. I HAVE BEEN TO OTHER DEALERS AND NONE OF THEM WORK AS HARD AS KENOSHA SUBARU DOES. More

My first service experience at Kenosha Subaru was the quickest and most pleasant I've ever had at an automobile dealer. Glad I found this dealer! quickest and most pleasant I've ever had at an automobile dealer. Glad I found this dealer! More

Had an ongoing issue with a passenger door. Though it took three trips to the dealership, for parts. Was offered a loaner car, which was nice. Technician and service advisors were both determined to solv took three trips to the dealership, for parts. Was offered a loaner car, which was nice. Technician and service advisors were both determined to solve the issue. They really care. More

I left my car at the center for one full week so they could install an after-market part. My sales rep scheduled a date and time for me to come pick up the car, but when I arrived, the work was simply no could install an after-market part. My sales rep scheduled a date and time for me to come pick up the car, but when I arrived, the work was simply not done. Moreover, I was the one who had to check and identify that the work was not completed -- the service center was completely unaware. They promised to install the part right away, within "45 minutes to an hour," yet an hour and a half later the work still was not done, and I was told it would be a few more hours. Ultimately they gave me a loaner to take home (I live an hour away) and delivered the car later in the afternoon, which was a fine resolution. But it's obvious that the garage does not communicate effectively with the front-of-office staff and struggles to keep track of its workload. Frustrating experience. More