715 Reviews of Kenosha Subaru - Service Center
Do not recommend the detailing The hand off of the vehicle went well. I love the fact that I got a loaner car. I brought the vehicle in for a recall / update on the HUD software. The hand off of the vehicle went well. I love the fact that I got a loaner car. I brought the vehicle in for a recall / update on the HUD software. I also had them check out a low tire pressure issue. My issue was the detailing. They did not clean the in dash cubby, door pockets, or behind the handles. This is the reason it was rated so low as I primarily wanted to get a detailing done. I will continue to go to them for maintenance work,. More
Tire replacement Warranty on tires/rims. Service work was done efficiently. Only complaint-I was told tire may not be in stock, even after calling to set up appt in ad Warranty on tires/rims. Service work was done efficiently. Only complaint-I was told tire may not be in stock, even after calling to set up appt in advance. More
The staff was very helpful and courteous. Service was done very fast and Rachel was very easy to work with. Answered all my questions. I will recommend your service department to my family and Service was done very fast and Rachel was very easy to work with. Answered all my questions. I will recommend your service department to my family and friends. More
great service my engine , traction control and cruise light came on. i drove to kenosha subaru to show them even thou i had no appointment they took great care of m my engine , traction control and cruise light came on. i drove to kenosha subaru to show them even thou i had no appointment they took great care of me found the problem and fixed it in 2 hours. thank you. More
Sloppy Service I took my '15 Outback in for service and a rear brake issue. I informed the agent of my concerns and since this dealer had replaced my rear brakes at I took my '15 Outback in for service and a rear brake issue. I informed the agent of my concerns and since this dealer had replaced my rear brakes at high dollar cost within the last year, I was confident they would take care of things. I was wrong. Upon the return of my serviced vehicle, I was told that the brake noise was just due to some rust and that the pads were still good, nothing to worry about. Over the nest few days, the noise got worse. Since the dealer had deemed it good and safe, I took it to Import Minded. I'm glad I did. Upon their inspection, they found that the calipers were frozen. How could the dealer miss this? I'm kinda glade they did, Import Minded had to replaced the rotors, pads, and calipers. And they did it for hundreds less than the dealer would have, if they would have done a real inspection. Goodbye dealer, trust has been broken. More
Awesome Service They were quick and fast and Jack was awesome, he made you feel like you were family. I'll definitely be back. Thanks, Kenosha Subaru !!! They were quick and fast and Jack was awesome, he made you feel like you were family. I'll definitely be back. Thanks, Kenosha Subaru !!! More
recall for airbags I had to have my repair done before a certain date due to traveling with a passenger I made several phone calls as they were already booked Then t I had to have my repair done before a certain date due to traveling with a passenger I made several phone calls as they were already booked Then they did get me in early as I had an MD appt They gave me a new car as a rental They also did checks on my car and replaced my wipers plus remind me of my next engine replacement which will be due soon More
Kenosha Subaru - Great Dealer and Service Center I just had my Subaru Forrester serviced at Kenosha Subaru. This place is a wonderful dealership and service center. Very courteous, fast and reasonabl I just had my Subaru Forrester serviced at Kenosha Subaru. This place is a wonderful dealership and service center. Very courteous, fast and reasonably priced. More
Great service from the beginning. Greeted promptly. Explanation of the service to be performed. Taking to the seating area. Ben have a time frame. Service performe from the beginning. Greeted promptly. Explanation of the service to be performed. Taking to the seating area. Ben have a time frame. Service performed in that time frame. Also car washed washed up. Awesome!! More
I had two recalls on my car to update the program I was very pleased with my experience. John and Rachel did an excellent job. The problem was fixed in less time than estimated. John was able to ans I was very pleased with my experience. John and Rachel did an excellent job. The problem was fixed in less time than estimated. John was able to answer some questions that I had. More