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Zeigler Subaru of Lafayette
Lafayette, IN
1,705 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers.
Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,705 reviews
June 19, 2024
Good sales rep. Will help you with anything you need. Respectful and very understanding man. Will help you with anything you need. Respectful and very understanding man. More
by Undercover101
Employees Worked With
April 26, 2024
Buying a new car in todays market it is very important to have a knowledgeable sales person to guide us along the way. James Hardman is that type of sale person. He understands the product and has a workin have a knowledgeable sales person to guide us along the way. James Hardman is that type of sale person. He understands the product and has a working knowledge of the sales process. we feel that James became a good partner in all areas to finish the deal. James made the process enjoyable. More
by Larry
Employees Worked With
March 30, 2024
John was very personable, knowledgeable, and did not pressure my wife and I when we purchased our Subaru Legacy. pressure my wife and I when we purchased our Subaru Legacy. More
by rgmillikan
Employees Worked With
March 21, 2024
John was so helpful. He went above and beyond anything I could imagine during my car buying process. He made it smooth. He will be who I recommend to friends and family m He went above and beyond anything I could imagine during my car buying process. He made it smooth. He will be who I recommend to friends and family members looking to buy a new car. He is amazing at what he does. Keep up the great work John!! I also love working with Alyssa. She knows her stuff and was so helpful. Everyone is so friendly and helpful. I'm so glad I chose Zeigler. More
by Ren2006
February 24, 2024
I was very pleased with the service I was provided by Shane and the staff at Zigler. This was my third Subaru purchased from Shane. He always makes the process easy and goes above and beyond for his cust Shane and the staff at Zigler. This was my third Subaru purchased from Shane. He always makes the process easy and goes above and beyond for his customers. I highly recommend Shane and the staff at Zigler. Shane's level of professionalism and passion for his customers is why is what keeps me coming back. More
by Jeremy Glander
Employees Worked With
Shane Starrett, Joe Shane
February 09, 2024
Zeigler Subaru of Lafayette was quick to respond back to me. They were kind, courteous and were willing to answer any questions I had. me. They were kind, courteous and were willing to answer any questions I had. More
by bradenstewart12
Employees Worked With
November 02, 2023
We came in to look at a particular car we had seen online. Our contact person was Christian R. He contacted me and we set an appt. When we got to the dealership, he had the car parked in front. He w online. Our contact person was Christian R. He contacted me and we set an appt. When we got to the dealership, he had the car parked in front. He was very personable and spent plenty of time with us discussing the car. We also test drove it with him. He was courteous and was able to tell us all the pertinent information about this car. We had shared that we were very likely to order a similar car, but from our local dealer, where we service our Subaru cars. Christian did an excellent job and is an asset to this dealership. More
by Vic
Employees Worked With
Christian Ratcliff
July 29, 2023
I recently drove over an hour to look at an Acadia and was immediately approached by Taylor Rice and had the absolute best experience with him and then we had to deal with Joe Shane who claimed to be the was immediately approached by Taylor Rice and had the absolute best experience with him and then we had to deal with Joe Shane who claimed to be the manager but their website just shows him as a Team Lead. He was extremely condescending, rude, laughed at me, refused to give me the name and the phone number of the "only man above him in charge" and told me I would need to get it from their website. I asked him 3 times for his name and number and he told me even his boss told him to tell me to get it from the website and not give it to me. I wrote his name down so that I could remember and with a smirk he said "you can write my name and number down all you want" I was honestly shocked and disgusted with how I was treated. He made a degrading comment about the amount of the monthly payment we could afford as he was clearly upset that we were offended by the trade in offer and that how they do not negotiate on any of their car prices as they are priced to sell. Do not waste your time with this dealership. More
by megcheuvront
Employees Worked With
Joe Shane
July 24, 2023
I’ve had my 2020 Ascent in service for the same issue 9 or 10 times now. They can’t figure out what’s causing it and now just want to give the car back to me without finding the issue or fixing it. This or 10 times now. They can’t figure out what’s causing it and now just want to give the car back to me without finding the issue or fixing it. This has been going on for over 7 months and we are getting nowhere and now they aren’t even trying to help. More
by JACQUELINE92182
Verified CustomerEmployees Worked With
Cory Collins
June 22, 2023
Lost one star because they had limited inventory of the model trim package I was looking for. model trim package I was looking for. More
by Sharyl1204
