Zeigler Subaru of Lafayette

I think the dealership did fine. Not real happy with my Forester at the moment however. The transmission acts like someone is putting on the brakes when slowing down and then when it gets into first, it j Forester at the moment however. The transmission acts like someone is putting on the brakes when slowing down and then when it gets into first, it jerks the car forward. I mentioned this before I bought it but was told it shouldn't be anything to worry about. Well, to me it is and feels worse than it did. It may be fine when the roads aren't slick, but it could cause me to slam into the rear end of a car when it is. That problem, and the air conditioner seems to get warm when going around a corner. At this point, I'm just not real happy with it. The car only has 1000 miles on it. I'll let the dealership look at it soon first before I decide what to do. More

Friendly service. I ended up dropping off the vehicle, it was completed as scheduled. Although it was a computer upgrade, so it is difficult to assess, things seem great it was completed as scheduled. Although it was a computer upgrade, so it is difficult to assess, things seem great More

One of your employees cross threaded 2of my studs so I had to break one off to get my tire off I was not very happy also they can’t seem to get the air pressure in the tires right every time it when in had to break one off to get my tire off I was not very happy also they can’t seem to get the air pressure in the tires right every time it when in for service. Very slow service you can expect to be there 4 hours for what should only take an hour unless my car has a recall I’ll go somewhere else More

My first and only service since purchasing my car. Your oil change charge was for $79.00. I can get it done locally for $59 which includes tire rotation and fluid checks. When you reset the computer, it me oil change charge was for $79.00. I can get it done locally for $59 which includes tire rotation and fluid checks. When you reset the computer, it messed up my computer settings and I had to come back to have someone fix it. I was given your “free” car wash that left bird droppings on the windshield and ALL the dirt on the back of the car....that part was not washed at all! More

Kenzie and all of the service helpers were great! Appreciate Kenzie having everything checked to solve the problem. Prompt service & great communication. Appreciate Kenzie having everything checked to solve the problem. Prompt service & great communication. More

Everyone was very helpful. I enjoy my new Subaru Outback. More

Professional, prompt, kind, helpful. Good customer relations. I have a much better opinion of Bob Rohrman Autogroup. relations. I have a much better opinion of Bob Rohrman Autogroup. More

We met with Robert Ramirez to look at a 2021 Subaru Forester and he explained all the options available for us to choose from and based on our answers he had a 2021 Forester Premium that had only 4300 Forester and he explained all the options available for us to choose from and based on our answers he had a 2021 Forester Premium that had only 4300 miles available which was in excellent condition. We test drove the vehicle while Robert had our 2012 vehicle appraised for a trade in on the Forester. We were offered a very good amount for our used vehicle and we purchased the 2021 Forester. New vehicles are in short supply right now due to the pandemic and Robert made sure we found the right vehicle by spending time with us to determine what we needed. We will recommend Robert Ramirez and Bob Rohrman Subaru to anyone who is looking for a new vehicle base on our great experience in purchasing a new car. More

I really enjoyed the service that was provided to me at this Subaru dealership. this Subaru dealership. More