Zeigler Subaru of Lafayette

Poor service This is the third visit to the shop (for different reasons) in the last two months. The very first visit was due to tire pressure dropping substantia This is the third visit to the shop (for different reasons) in the last two months. The very first visit was due to tire pressure dropping substantially. I dropped my vehicle off and when i picked it back up, the technician stated that there was nothing wrong with the tires. In less than a week later, the psi dropped in the same tire i was concerned about by 8 PSI and then had to work with them during the covid restrictions only for the next technician to find a Large nail in the tire. I don't know how the first technician missed this but atleast the second trip was successful. Then this last trip was for the routine maintenance plan of my leased vehicle. I was notified that the vehicle was ready for pickup and discovered that the glove box was sitting on the floor of the vehicle. I went back and asked for a technician to put it back together, only to discover that the cabin air filter had been removed but never replaced per the maintenance plan. It was extremely discouraging with all the issues that I have recently experienced with a Dealer Service Center. More

Would give zero stars if allowed. Horrific customer service. Had my car for 4 hours. Was told would need to order a part. Upon picking up my vehicle found that they had the part in stock (passenger sid service. Had my car for 4 hours. Was told would need to order a part. Upon picking up my vehicle found that they had the part in stock (passenger side mirror) but did not install it. Had to schedule another appointment and then will have to take it to another location myself to have it painted! Waste of my time and very expensive. After this repair will never take my Subaru there again! More

Good service, friendly and relaxed atmosphere, great selection of cars. I highly recommend Marty when you need to purchase a car. He’s great!! Love my car selection of cars. I highly recommend Marty when you need to purchase a car. He’s great!! Love my car More

Helpful and thorough Marty was very personable and worked hard to find the perfect car to fit my needs. The managers also worked with him to find another dealership with Marty was very personable and worked hard to find the perfect car to fit my needs. The managers also worked with him to find another dealership with the right car for me. More

First Subaru Everything about the process was easy and smooth. Our sales person, Marty McGlothlin, was very helpful and informative. I love the Forster Sport and Everything about the process was easy and smooth. Our sales person, Marty McGlothlin, was very helpful and informative. I love the Forster Sport and am happy to be part of the Subaru family. More

What a great experience! April was very knowledgeable, easy to talk to, and had a comfortable kind of style. She rolled with my quirky sense of humor and walked us through th April was very knowledgeable, easy to talk to, and had a comfortable kind of style. She rolled with my quirky sense of humor and walked us through the process step-by-step...some steps twice. More

I had an awesome experience with April. She was great and really went out of her way to help me find a car I liked! really went out of her way to help me find a car I liked! More

Service Advisor Jenny did an outstanding job taking care of me. She was very knowledgeable and was very kind in her handling of my vehicle situation. Perhaps the best ever maintenance service experience I of me. She was very knowledgeable and was very kind in her handling of my vehicle situation. Perhaps the best ever maintenance service experience I’ve ever had at Rohrman’s. More