Zeigler Subaru of Lafayette

*******UPDATE*******:5 minutes after submitting this, I *******UPDATE*******: 5 minutes after submitting this, I got a call from the rohrmans asking how they can make it right. I basically just asked for *******UPDATE*******: 5 minutes after submitting this, I got a call from the rohrmans asking how they can make it right. I basically just asked for any reason for me to bring it in and get it fixed, as I had already purchased a new clutch for it. They told me to bring it in and they would replace it free of charge and also they replaced the flywheel. I was not expecting this type of treatment and they absolutely changed my views 180 degrees on how I feel about coming back. 2 weeks after buying my wrx, I found out the clutch was slipping. I called and asked if there was anything they could do, not looking for a check to fix it, but some arrangement so that it could help with my cost to have it replaced, and I was told no. After taking much less than what my trade in value was for my truck, and this mechanical problem with my car, I will never be back. I have been a loyal customer to rohrman subaru for over a decade. I bought many cars from the group. Not anymore.. They have lost my business forever. I should have listened to everyone else telling me not to go there. Lesson learned. More

Brought Forster in for oil change, and some parts to be fixed. One part was a speaker. They had too look at the speaker I needed, than ordered they wrong one. Called me back in two weeks later to than te fixed. One part was a speaker. They had too look at the speaker I needed, than ordered they wrong one. Called me back in two weeks later to than tell me they ordered wrong one. Jenny Scott tried to make things right by getting me a $25 gas card. It’s been 5 weeks now without a word on the part. Horrible customer service. More

Alex has a great attitude and personality easy to work with very knowledgeable and you can tell she loves doing her job. When coming across people like this it makes it easy to buy a car with very knowledgeable and you can tell she loves doing her job. When coming across people like this it makes it easy to buy a car More

Alex made the buying process very simple and easy. Everyone in the finance department was very helpful and informative as well. Would highly recommend to anyone in the search for a car. Everyone in the finance department was very helpful and informative as well. Would highly recommend to anyone in the search for a car. More

They do a good job and are happy to help. The prices are what you should expect to pay for the quality of parts and work that you get. what you should expect to pay for the quality of parts and work that you get. More

I showed up on the wrong day for my appointment. My mistake and I was willing to come back later. They fit me in took care of all my concerns and go me on the road safely mistake and I was willing to come back later. They fit me in took care of all my concerns and go me on the road safely More

John was able to answer all of our questions, explained the various options available , explained the timeline and able to place our order for a new Outback the various options available , explained the timeline and able to place our order for a new Outback More

My cabinet air filter was rated as "replace" CAUTION - NEEDS ATTENTION SOON but no one ever checked with me about replacing it. My next service appointment won't be for another 6,000 miles. And it's a l NEEDS ATTENTION SOON but no one ever checked with me about replacing it. My next service appointment won't be for another 6,000 miles. And it's a long journey from Terre Haute just to get that done. More

Jeff Young was very helpful and patient with me during my car buying process. I’ve never owned a Subaru and he helped me find the right vehicle at the best price for me. I had so many questions and he was car buying process. I’ve never owned a Subaru and he helped me find the right vehicle at the best price for me. I had so many questions and he was always willing to answer and offer suggestions. Appreciated everything he did to make my new Subaru purchase a positive one. More

Very professional staff. Very friendly. Answered all of my questions. Been going here for 6 years, and John Pilatz had always helped me and is an outstanding salesman. my questions. Been going here for 6 years, and John Pilatz had always helped me and is an outstanding salesman. More