Zeigler Subaru of Lafayette - Service Center

The staff is very friendly and helpful. And making an appointment is very easy and the wait time is never long. And making an appointment is very easy and the wait time is never long. More

Best Dealership experience each and every time, makes no difference who you deal with. Always a great experience! difference who you deal with. Always a great experience! More

Friendly Service staff. Regular maintenance performed very quickly and kept informed of all services performed. Regular maintenance performed very quickly and kept informed of all services performed. More

Setting the appt was easy, and when I showed up, they had my info ready, took my keys and said I could wait in the waiting area. I did, they texted me after about 5 min or so with instructions to message the my info ready, took my keys and said I could wait in the waiting area. I did, they texted me after about 5 min or so with instructions to message them if I needed anything. After about 40 min, they texted me that my car was done. Went and grabbed my keys, they went over the inspection ticket, and I was on my way. Completely effortless. Couldn't be better. More

Service personnel very helpful and friendly. Offered a loaner when realizing the work may be longer then first anticipated. Offered a loaner when realizing the work may be longer then first anticipated. More

Great customer service, and our car was taken right in for service and completed sooner than we expected for service and completed sooner than we expected More

Ordered my first car and picked my second out off the lot and both were great experiences. Whether you're talking to sales or service, this dealership has a courteous staff that will take care of you. and both were great experiences. Whether you're talking to sales or service, this dealership has a courteous staff that will take care of you. More

Great responsive team answered all my questions in a straight forward and forthright manner. Showed me how I was getting the best value. straight forward and forthright manner. Showed me how I was getting the best value. More

I've taken my car in three times in the last two months. Each time the dealership keeps the car for nearly two weeks, trying different things to fix the problem. All three times the same issue occurs again Each time the dealership keeps the car for nearly two weeks, trying different things to fix the problem. All three times the same issue occurs again within 24 hours of leaving the dealership. Minimal communication occurs while they have the car, usually with me having to call to get updates, but at least we got a loaner car free of charge this last time. Still, three visits and over $1,000 later and we still have the same problem we started with so this service center gets a 1 star review. More

Customer Service is above and beyond my expectations on every visit! All Employees have been very polite and helpful. every visit! All Employees have been very polite and helpful. More