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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,146 Reviews

1,146 Reviews of Zeigler Subaru of Lafayette - Service Center

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January 30, 2022

Very friendly staff that has been very helpful and efficient with my Subaru Outback. Thanks More

by sudloww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Feb 01, 2022 -

Zeigler Subaru of Lafayette responded

It's our privilege to serve you! Thanks for trusting the Bob Rohrman Subaru team with your Outback. We look forward to your next visit!

January 28, 2022

Second time taking the car in for transmission problems. 1st time the entire transmission needed replaced (under warranty). Now having same problems, less than three years later. First time they took three More

by ABE.LAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty McGlothlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Feb 14, 2022 -

Zeigler Subaru of Lafayette responded

Abe, We understand your frustration and appreciate your patience during these unpredictable times. We hope to see you back in the future so we can provide a five-star experience next time. Thank you for your feedback, Brad Belaire - General Manager - 765-449-8100

January 28, 2022

The service is always exceptional and convenient. We will always take our cars to this location. More

by ZN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 31, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting the Bob Rohrman Subaru team with your service needs! We appreciate your support and look forward to your next visit!

January 28, 2022

Everything was great Carra baker was amazing she is my favorite person at the dealership!!!!!! More

by #1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review - we'll be sure to share it with Carra! Your business is greatly appreciated by all of us here at Bob Rohrman Subaru and we look forward to seeing you next time!

January 28, 2022

All went well in a timely manner service managers were very considerate and very interactive. More

by NOELR0504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this positive feedback! We appreciate you coming to visit us here at Bob Rohrman Subaru and hope to see you again in the future!

January 27, 2022

Amazing service from sales to the service department. Couldn’t ask to be treated better.. Will purchase again. More

by TUCKERCHARLOTTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ubelhor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Belaire, Kenzie Hughes, Kyle Bandelier
Jan 28, 2022 -

Zeigler Subaru of Lafayette responded

We're glad to hear that our service team provided five-star care to you! Thank you for choosing Bob Rohrman Subaru!

January 26, 2022

My service was covered under the terms of my lease so there was no charge. More

by alan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Zeigler Subaru of Lafayette responded

We're glad the Bob Rohrman Subaru team could make your service visit enjoyable! Thank you, Alan!

January 25, 2022

Great friendly stuff they go beyond their job requirement great service and I am proud to on a Subaru because I get great service I am very impressed! More

by COTNERJOHN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 26, 2022 -

Zeigler Subaru of Lafayette responded

Wow, thank you so much for the kind review! It's truly our privilege to serve you and we look forward to seeing you next time! - The Bob Rohrman Subaru Team

January 25, 2022

The service and personnel at Bob Rohrman’s Subaru have always been top notch and professional whenever I have had any issues that need attention. More

by BAKERPHIL_01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Starrett, Kenzie Hughes
Jan 26, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review of our team! We appreciate your support and look forward to your next visit with us here at Bob Rohrman Subaru!

January 25, 2022

The service department was very accomodating providing a rental vehicle while my vehicle was having the recalled items repaired. They explained everything and were very customer focused. More

by BARB.HICKNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 26, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the positive feedback about your recent experience here at Bob Rohrman Subaru! We hope we can be of service to you again in the future!

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