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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.7
1,143 Reviews

1,143 Reviews of Zeigler Subaru of Lafayette - Service Center

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July 01, 2021

They are very polite and conscientious. Good at his job. More

by GWENDOLYNWYLIELADY1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Zeigler Subaru of Lafayette responded

We are honored to receive your support. Thank you! - Bob Rohrman Subaru Team

July 01, 2021

Service is always good. They are always very helpful and courteous. Parts were ordered and came in, in a timely matter. Would recommend Rohrmans to others. More

by pcrumley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolyce Scheitlin
Jul 02, 2021 -

Zeigler Subaru of Lafayette responded

Thank you! We're glad to hear your service visit went so well and earned us five stars! – Bob Rohrman Subaru

June 30, 2021

Always great service and so nice and professional. Kenzie is always wonderful to work with. She keeps you updated and helps figure out the issue thoroughly to be able to pass it along to the mechanics who ar More

by SYDNEYWINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Jun 30, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for the awesome feedback on Kenzie and the Bob Rohrman Subaru service team! It is always our pleasure to serve you! Take care!

June 30, 2021

Quick. Efficient. Pleasant and professional. Work explained to us and car cleaned as well. More

by JANICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall.
Jul 01, 2021 -

Zeigler Subaru of Lafayette responded

Your feedback is much appreciated! Thanks from all of us here at Bob Rohrman Subaru!

June 29, 2021

Not thorough, issues still not fixed i was charged for. More

by NAKEMMERER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenzie Hughes
June 28, 2021

It was very efficient end scheduling was extremely helpful. Everyone I spoke with was very polite and explained everything clearly. More

by MANOLAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Jun 29, 2021 -

Zeigler Subaru of Lafayette responded

We're so glad our team made this a five-star experience! We'll see you at your next service visit! Thank you! - Bob Rohrman Subaru

June 28, 2021

They are very efficient and very informative whenever we have questions. More

by tlkohley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Starrett, Kenzie Hughes, Taylor Cooper
Jun 29, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for the excellent review! We're glad to have you as a Bob Rohrman Subaru customer.

June 28, 2021

Excellent service, they did a pretty good job and I appreciate their work! They were patient to explain the details for the service and the reason why my vehicle need that. More

by yangchengyuan99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Jun 29, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for choosing Bob Rohrman Subaru, we appreciate your positive feedback!

June 27, 2021

Friendly service. I ended up dropping off the vehicle, it was completed as scheduled. Although it was a computer upgrade, so it is difficult to assess, things seem great More

by BMI4810
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Zeigler Subaru of Lafayette responded

We’re delighted to get your 5-star review. Thanks from all of us here at Bob Rohrman Subaru!

June 25, 2021

Kenzie and all of the service helpers were great! Appreciate Kenzie having everything checked to solve the problem. Prompt service & great communication. More

by KAPPA_ALUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Jun 25, 2021 -

Zeigler Subaru of Lafayette responded

We appreciate the great feedback about Kenzie and our team! Thanks for your business, from all of us here at Bob Rohrman Subaru and we'll see you next time!

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