Zeigler Subaru of Lafayette - Service Center
Lafayette, IN
1,142 Reviews of Zeigler Subaru of Lafayette - Service Center
My first and only service since purchasing my car. Your oil change charge was for $79.00. I can get it done locally for $59 which includes tire rotation and fluid checks. When you reset the computer, it me oil change charge was for $79.00. I can get it done locally for $59 which includes tire rotation and fluid checks. When you reset the computer, it messed up my computer settings and I had to come back to have someone fix it. I was given your “free” car wash that left bird droppings on the windshield and ALL the dirt on the back of the car....that part was not washed at all! More
One of your employees cross threaded 2of my studs so I had to break one off to get my tire off I was not very happy also they can’t seem to get the air pressure in the tires right every time it when in had to break one off to get my tire off I was not very happy also they can’t seem to get the air pressure in the tires right every time it when in for service. Very slow service you can expect to be there 4 hours for what should only take an hour unless my car has a recall I’ll go somewhere else More
I really enjoyed the service that was provided to me at this Subaru dealership. this Subaru dealership. More
The service department is an absolute joke. My vehicle was damaged by the staff and it is clear that is what happened, however NO ONE was willing to accept any responsibility for their actions. They spoke was damaged by the staff and it is clear that is what happened, however NO ONE was willing to accept any responsibility for their actions. They spoke to me in such a condescending tone and I felt so disrespected and unimportant. More
Organized. Professional. Quality work. Even when I needed to reschedule. Appropriate billing paperwork with insurance company. Will be happy to schedule again with them as necessary. to reschedule. Appropriate billing paperwork with insurance company. Will be happy to schedule again with them as necessary. More
Wonderful experience, fast and courteous. Quick response. No waiting for service, very knowledgeable about the problem at hand. Very friendly atmosphere, rental car was appreciated. Thanks for the great serv No waiting for service, very knowledgeable about the problem at hand. Very friendly atmosphere, rental car was appreciated. Thanks for the great service. More
Everything was very nice. I have answered at least 3 servers on this visit and it is getting old. I do not mind telling you that service was great but once is enough. servers on this visit and it is getting old. I do not mind telling you that service was great but once is enough. More
We found the service group very helpful. Appreciate having a loaner car. I think requiring so many words is un-called for!! Makes customer uncomfortable!! having a loaner car. I think requiring so many words is un-called for!! Makes customer uncomfortable!! More
Thorough. Communicated promptly when an unexpected issue arose. Twenty five word minimum not needed for me to say everything was ok. ok ok ok ok arose. Twenty five word minimum not needed for me to say everything was ok. ok ok ok ok More
Sold me a car with a lot of problems and I called to see if they would help me out but no call back no nothing if they would help me out but no call back no nothing More