Zeigler Subaru of Lafayette - Service Center

The service tech solved my problems by asking questions during the check in process and shoring me details of how my outback worked that I didn’t know. during the check in process and shoring me details of how my outback worked that I didn’t know. More

I had a recall dealing with the rear suspension on my 2019 Crosstrek having to do with either broken or missing bolts. I only became aware of this issue because I work for SIA. My car only has 11,000 mil 2019 Crosstrek having to do with either broken or missing bolts. I only became aware of this issue because I work for SIA. My car only has 11,000 miles on it and the bolts were torque checked and not replaced??? I wonder about the safety of this vehicle once I hand it off to my 16 year old in two years. I don't think the torque check was sufficient due to the fact that SIA engineers are checking our bolts for fractures. Wouldn't the smart thing to do be to replace the bolts?? I've built Subarus for 25 years and currently quality check all suspension related parts. More

I have no complaints. Kenzie kept me informed of any findings that needed attention. Great feedback from the mechanic regarding the brakes. Appreciate their honesty & integrity. findings that needed attention. Great feedback from the mechanic regarding the brakes. Appreciate their honesty & integrity. More

Our experience of the service dept has always been excellent. On our most recent visit, Jennie Scott provided excellent service and attention to all of our needs. excellent. On our most recent visit, Jennie Scott provided excellent service and attention to all of our needs. More

Great experience. Kenzie was so helpful with my head reset! She got my mother and I in at the same time so we only needed one loaner. We had some lunch and the cars were done! Thanks Kenzie! reset! She got my mother and I in at the same time so we only needed one loaner. We had some lunch and the cars were done! Thanks Kenzie! More

I worked with Kenzie. She was great! She was easy to work with and very helpful. She kept me informed every step of the way. work with and very helpful. She kept me informed every step of the way. More

Great service! Great dealership! Will recommend this brand and this dealership over and over again! There is no hassle and they are communicative while your vehicle is being serviced. brand and this dealership over and over again! There is no hassle and they are communicative while your vehicle is being serviced. More

The service department was pleasant and helpful. Jenny was helpful and kept me informed. Loaner car was a nice option, was needed, and was a clean car. was helpful and kept me informed. Loaner car was a nice option, was needed, and was a clean car. More

The service manager and Kenzie did a great job of taking care of the transmission problems we have and made sure we have a car to drive. care of the transmission problems we have and made sure we have a car to drive. More