Back

Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,142 Reviews

1,142 Reviews of Zeigler Subaru of Lafayette - Service Center

Sort by
May 08, 2021

Thank you. Very happy with my service. I was in and out quickly and was very happy with the work that was done to my vehicle. More

by Dunnzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Dunn, Brittany Burrows, Kenzie Hughes, Taylor Cooper
May 10, 2021 -

Zeigler Subaru of Lafayette responded

It was our pleasure to take care of you! Thanks for being a Bob Rohrman Subaru customer!

May 08, 2021

Outstanding service, keep up the awesome jobs that you all do, as for the sales department, such a friendly atmosphere, thank you so much for making our Subaru family feel welcome More

by waltzglen8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Starrett, Brad Belaire, Avery Burrows, Kenzie Hughes, Taylor Cooper
May 11, 2021 -

Zeigler Subaru of Lafayette responded

Thanks so much! We're so glad to have you as a part of the Bob Rohrman Subaru family and we look forward to your next visit with us!

May 08, 2021

Jenny Scott was so helpful in answering any and all questions we had regarding the service on our vehicle. She was always on top of looking into an extended warranty we purchased to see if any of the l More

by TZALASIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Zeigler Subaru of Lafayette responded

Thank you so much for this great review and rating of our service center! We're so happy Jenny could help you feel comfortable during your service visit and we appreciate you being part of the Bob Rohrman Subaru family! See you next time!

May 07, 2021

I’ve always taken my car here. I’ve always received fast service. The customer service is great and friendly. They always take great care of my vehicle More

by SARAHBELLE5775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Cooper
May 07, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for the great review! We'll share your feedback with our service team! - Bob Rohrman Subaru

May 07, 2021

service was great but I'm getting tired of being hounded to take a survey. I will let you know if something was wrong. please stop sending emails and texts More

by SUTTERKATIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
May 07, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful five-star rating! We're so pleased to hear our team provided such a great experience. We look forward to assisting you next time and hope you'll reach out if you have any questions or concerns in the future! - Bob Rohrman Subaru

May 07, 2021

Everything went as it should have. Everyone is extremely friendly. My only issue was that I needed an oil change but it wasn’t listed on the order. I didn’t know that until checking out, but the guy checkin More

by LJCVIOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
May 10, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share your experience! We appreciate your understanding in regards to the oil change and are grateful to receive your five-star rating! Thanks again and we'll see you next time here at Bob Rohrman Subaru!

May 06, 2021

Asked to have the battery serviced and the mechanic lied. He did not even check it. It was dead the next day. I had to get it done elsewhere. More

by briankr57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for leaving us this information. I would like to talk about this with you more when you have a chance. Please reach out to me at your earliest convenience. Thank you, Brad Belaire - General Manager - 765-449-8100

May 03, 2021

The oil change and maintenance work was performed quickly and correctly. Taylor is amazing - efficient, friendly, and helpful - and always with a smile! The service department is exceptional! More

by PSWAILS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Cooper
May 03, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful feedback about Taylor & our service team! We're grateful for your support and look forward to your next visit with us here at Bob Rohrman Subaru!

May 03, 2021

Kenzie was very professional and listened to my concerns that I was Having about my car. She helped me work through them and was very kind! More

by nicholerunkle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
May 04, 2021 -

Zeigler Subaru of Lafayette responded

Nichole, that is exactly what we like to hear about our team members at Bob Rohrman Subaru! Kenzie is definitely a star.

April 30, 2021

The last few years I have used this dealership several times for maintenance on my two Subarus. Each time the service people were exceptional !s More

by RON.SIM104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for the wonderful review and rating! We appreciate your continued confidence in our team and for being a member of the Bob Rohrman Subaru family! We look forward to seeing you next time!

...
80
...