Zeigler Toyota of Racine

Best Car Dealership Jakub Kania and Oscar Cruze were the sweetest guys to work with. They really listened to me and what I was looking for. And they really helped me find Jakub Kania and Oscar Cruze were the sweetest guys to work with. They really listened to me and what I was looking for. And they really helped me find a good deal in my price range!! More

Professional. Caring. Best intentions for the customer. This was my first experience buying a car. Each person that helped us was caring, considerate, and very professional. I would highly recommend Racina This was my first experience buying a car. Each person that helped us was caring, considerate, and very professional. I would highly recommend Racina Toyota. More

Excellent experience I bought two cars 8 months apart and had great experience with both purchases. Calvin was my sales person and he was very nice and knowledgeable. He e I bought two cars 8 months apart and had great experience with both purchases. Calvin was my sales person and he was very nice and knowledgeable. He even came to my house and set up the garage door opener when I failed to get it set up my self. Jason set up the loan and got me the best deal he could. The service department has been good with appointments and get the work done in a timely manner. It has been scheduled maintenance only I have had no problems with either car since my purchase. More

Great experience! Met with a man named Blake. Super friendly and helpful guy. He went right to work helping us find what we needed and saw to it we drove away satisfie Met with a man named Blake. Super friendly and helpful guy. He went right to work helping us find what we needed and saw to it we drove away satisfied customers. He let us test drive the vehicle, answered all of our questions, and we left feeling like we got a good deal. Thanks Jakub and Blake and everyone there for helping us out and getting us back on the road. More

Fast, Easy, Professional - appointment was scheduled quickly, easy drive in, fast polite service, and I was out of the shop in half the time I expected - appointment was scheduled quickly, easy drive in, fast polite service, and I was out of the shop in half the time I expected More

Pursuit of Excellence Good morning Jason, Just wanted to drop you a quick note to say Thank You for your time, talent & TEAMWORK yesterday. It was a pleasure to meet you Good morning Jason, Just wanted to drop you a quick note to say Thank You for your time, talent & TEAMWORK yesterday. It was a pleasure to meet you and your young TEAM. We appreciate the attention given and level of service you provided us during our experience at Racine Toyota. We were most impressed with the man we met in the GM’s chair and could appreciate the depth and complexity of the opportunity ahead of you. I read this quote this morning and it reminded of our conversation yesterday "It is suffering, more than anything else, which clears the way for the grace which transforms human souls.” Continue your pursuit of excellence with your TEAM and we we look forward to seeing you soon. More

Great experience I was very pleased with the care Mark gave me. I did not feel rushed or pushed into anything. He explained everything in a way that I could understand I was very pleased with the care Mark gave me. I did not feel rushed or pushed into anything. He explained everything in a way that I could understand. Mark also told me if I ever needed anything don't hesitate to call. More

Unnecessary Background Detail I was happy that my service attendant found a recall notice on my car and had the passenger airbag changed, although I do not have any documentation t I was happy that my service attendant found a recall notice on my car and had the passenger airbag changed, although I do not have any documentation that it was even completed at this appointment. I was told that service would be 1 1/2 hours for oil change, tire rotation, and airbag change, but I was given my car back in 45 minutes, so I am still wondering if it even happened. Lastly, I was approached in the lobby with a long list of recommended services totalling over $2000 for my car based on the history of 1 other dealership from the last year. The assumption was that I have not had ANY of these services done to my car ever, which was not true. I keep my car maintained at all times and while it may not be on record, one should not jump to that conclusion. He could have asked me the question"if" it had done, rather than stating that it had not been done. I also prefer to be approached about what "needs" to be done with proof. I understand being proactive, but his reasoning was based on not seeing it in a brief history report. I gathered he wanted to service my car for just for the sake of just doing it. I was dumbfounded and completely put off by this !!! I have been told to not trust dealerships for this very reason. I did not appreciate being approached in this manner in public while getting my car serviced. It really annoyed me and ruined an otherwise pleasant experience at this dealership. I will not be back for any services in the future. More

Worst car buying experience ever I gave 1 star because I could not give a negative rating I was misled about car I was actually interested in I gave 1 star because I could not give a negative rating I was misled about car I was actually interested in More

Not helpful upon arrival I pulled my car through the service doors and unloaded my children age 3 and 5. Went by the service desks with no one acknowledging my reception. I wa I pulled my car through the service doors and unloaded my children age 3 and 5. Went by the service desks with no one acknowledging my reception. I wanted this to be a fast process because having a toddler and preschooler in an area that is loud and vehicles coming and going isn’t ideal. Upon making eye contact with everyone there I was told I’d be helped shortly. Then a lady asked if I needed help. I shook my head yes and said yes. She continued with a conversation with another employee. As more time progressed my agitation built as well. So I continued to wait and she again asked me if I needed help. At this point I was super frustrated trying to keep my children occupied while these employees carried on with their conversation. I snapped and said yes I need help, no one is helping me as I have already been standing here with my children for more than 5 minutes. More