Zeigler Toyota of Racine

Service I have asked for a car wash the last 2 times I have been in for service & never received it. In fact I asked them before I left if a car wash was don I have asked for a car wash the last 2 times I have been in for service & never received it. In fact I asked them before I left if a car wash was done & in both cases they said yes. What do I have to do to get a car wash? More

Worst dealership ever The worst dealership I’ve ever done business with. Here is everything that went wrong: Called them up. Said we were coming from out of state and goin The worst dealership I’ve ever done business with. Here is everything that went wrong: Called them up. Said we were coming from out of state and going to write a check. We get there they said they can’t verify out of state checks and we’d need to apply for financing as a backup. Something they could have said over the phone. We told them the car we were interested in and asked to put a deposit on it. They said they can’t do that. After driving 3.5 hours they nearly sold it right before we got there. Their doc fees are 4-5 times the state average. Since we were out of state, they couldn’t process the title. All they did was sign the title over to us, which it’s hard to justify nearly $1000 fee for them to sign a piece of paper. Took them a month to get it to us and we had to pay a late fee when we processed the title ourselves at the DMV. Considered the doc fee as part of the sale price and not a “fee” on the bill of sale. We had to pay taxes on that also. Mandatory useless $300 fee for a “passive” anti theft device… basically they put the VIN number on the car door. From arrival to leaving took over 3 hours. We had a long trip back home. The salesman had to talk to his manager 20+ times in the course of it to ask questions and each time took him 10 minutes to come back with an answer. My recommendation is to get the “out the door” cost before showing up of a vehicle you’re interested in.The only reason why I gave them 2 instead of 1 star is they followed up with what they said they would do after a few phone calls to remind them. More

Very Happy New Toyota Family Bought a new Tacoma and 4Runner same day. My wife and I love our trucks and Walter in sales, Rick in finance, and service team at Racine Toyota have b Bought a new Tacoma and 4Runner same day. My wife and I love our trucks and Walter in sales, Rick in finance, and service team at Racine Toyota have been awesome. More

Not a good experience I walked in the showroom to look at upgrading and no one greeted or talked to me. I asked 3 people to make sure my truck was washed after the recall p I walked in the showroom to look at upgrading and no one greeted or talked to me. I asked 3 people to make sure my truck was washed after the recall parts were installed, they said they would be sure it got washed and it wasn’t. Also the shuttle service was very unorganized and inefficient More

New tires Friendly, knowledgeable and thorough service is always the same when servicing both our Highlander and our Tacoma vehicles at the only service center Friendly, knowledgeable and thorough service is always the same when servicing both our Highlander and our Tacoma vehicles at the only service center that has ever touched either vehicle. More

Conventional oul change They did not perform proper service that was requested. Conventional oil oil change for $19.99 was requested. Wife brought car in because I had to wo They did not perform proper service that was requested. Conventional oil oil change for $19.99 was requested. Wife brought car in because I had to work and they perform synthetic oil change that ended up costing close to $55.00. More

Great customer care Toyota provided a shuttle home, which was wonderful considering I live around thirty minutes from the dealership. That afternoon when my work was comp Toyota provided a shuttle home, which was wonderful considering I live around thirty minutes from the dealership. That afternoon when my work was competed they delivered my car to me. That was fantastic! More

Enjoyable Calvin was enthusiatic, knowledgeable and a joy to work with. We actually only went in to look and ended up buying as we were so comfortable dealing Calvin was enthusiatic, knowledgeable and a joy to work with. We actually only went in to look and ended up buying as we were so comfortable dealing with Calvin. More

Awesome The sale persons at the dealer shop made me feel like family!!!!!!!!I would let people know how awesome they are!!! Thank you so much!!!!!😍🤗🤩 The sale persons at the dealer shop made me feel like family!!!!!!!!I would let people know how awesome they are!!! Thank you so much!!!!!😍🤗🤩 More

Overall reiew Dodge Challenger Friendly staff and very helpful . would have liked more negotion room . I was not happy with the final price but my wife wanted the car . I would of w Friendly staff and very helpful . would have liked more negotion room . I was not happy with the final price but my wife wanted the car . I would of walked out if she didn't want it so bad . I feel they played off that . I do relize this is their job though. I learned not to bring your wife when searching for a vehicle.lol More