Zeigler Toyota of Racine

Terrible, very poor service. False advertising. We booked an appointment for a test drive and after driving one hour to get there we were told by the manager we could not test dr False advertising. We booked an appointment for a test drive and after driving one hour to get there we were told by the manager we could not test drive the vehicle. We did not understand why they wasted our time. He said he could only help us if we wanted to buy and he could give us a deal but how can you buy a car without being allowed to test drive it. We will not be buying a Toyota after that service. They should not have let us book a test drive of they were not going to allow us to drive it. That is shameful, bad business. More

It was our second vehicle purchase through Racine Toyota. Joe and Chris and finance department made everything possible for us. It is always pleasure to work with this specific dealership. Salesmen Joe and C Joe and Chris and finance department made everything possible for us. It is always pleasure to work with this specific dealership. Salesmen Joe and Chris made us feel comfortable and at ease through out the hole process. Very knowledgeable and pro at their job. They don’t try to rip you off like other dealerships, instead they actually help towards your purchase. We are Forever grateful towards Joe and Chris and goofy finance man! Thank you again! Sincerely Emma&Tugu More

I had the worst experience buying a vehicle here CJ the salesman was terrible he kept wanting me to look at a vehicle I didn’t want, then when he was saying how much my payment was he started saying around salesman was terrible he kept wanting me to look at a vehicle I didn’t want, then when he was saying how much my payment was he started saying around 300. Then it went up to 400. Then he he never said how much it was when I went to sign the paper work and after hating my experience they could not even fill up the gas tank. Just terrible dealing with this company. More

Our experience was the worst at any dealership I’ve even seen. I want to talk to Aaron Zeigler and tell him what is going on. We went there with $20k ready to buy. They showed us a nice Subaru and we wanted seen. I want to talk to Aaron Zeigler and tell him what is going on. We went there with $20k ready to buy. They showed us a nice Subaru and we wanted it. The price was $16,490. While at the table for the paperwork, someone else test drove it. It turns out the guy works there and it was a scam to make us think someone else wanted it. Right after the sales manager brought a paper with figures on it. So the price went from $16,490 to $21,500. There were a ton of fees including li jack fee and some Zcoating fee for $2,500. When I said I didn’t want that he said you have to pay it we already put it on. And we have to keep our service people working. I was FLOORED!!!! I said why isn’t the price to start with $2,500 more??? Why tell us after.? I checked and there was never the Z coating put on this 7 year old car. I said the price was $16,490 and I’ll give you that plus tax title license and NECESSARY FEES. He said nope. I said your gonna let a $20,000 easy sale walk out the door. He said yes. We left very angry. I am not the first one with this same issue . Just check. But to lie about a coating being put on and I have to pay for it, and another test driver that I found out later worked there. Unbelievable. I’ve bought a lot of vehicles and NEVER seen this before. I’ll go back to carvana or car max. They don’t do this. And to let a guaranteed sale walk out. I can’t wait to talk to the owner cause this unethical and probably illegal tactic needs to stop! More

This was one of the best experiences I’ve had in a long time, I was greeted quickly, I didn’t wait long, everyone said hi and was friendly. Joe came to greet me, he introduced me to Elvis. Who would be my time, I was greeted quickly, I didn’t wait long, everyone said hi and was friendly. Joe came to greet me, he introduced me to Elvis. Who would be my salesman. X marine . Very respectful, polite, intelligent, prompt, knowledgeable. Even when I called to ask about the vehicle, making sure it was actually there. Because you know how some places use bait cats to get you in. Fiona who answered the phone was on top of her game. I appreciated that. They work with educators credit union which is my credit union. Just a mile up the road.I was pre approved, so I went up the road gave them my paperwork, and within a 1:2 hour I was able to Return with a check for my vehicle. I ran out of time so I couldn’t finish my paperwork. But it’s fine it gives them time to clean and re inspect things for me. This is a great team of people, with a relaxed environment, that make you feel valued as a customer. When I find someone I like I stick to them. And I’ll be sending anyone I know l, or who ask me to go to theses guys. They all have great energy and you can feel it when you enter their building. Elvis I’d my go to guy. But I would be happy to work with any of their team. Their just off the expressway so east to find and get to. Check them out you won’t be disappointed. Thanks to everyone you made this vehicle purchase quick and easy for me. More