Zeigler Toyota of Racine

I had a great experience and will be a customer for life. This is me second car from Zeigler in 2 years. Great service. This is me second car from Zeigler in 2 years. Great service. More

I recently bought a vehicle from this dealership, and the experience was refreshingly different from the typical car-buying nightmare. The dealership had relatively few surprise add-ons, and what’s even bett experience was refreshingly different from the typical car-buying nightmare. The dealership had relatively few surprise add-ons, and what’s even better, they were easy to remove—something that's almost unheard of these days. But the real highlight of the experience was Darone, who truly felt like he was on my side throughout the process—something that almost never happens when you’re buying a car. From the start, Darone made it clear that he was there to help me get what I wanted, not push unnecessary extras. I had been prepared to battle over ridiculous dealer-installed add-ons, but Darone went above and beyond. He helped me get the LoJack that had been pre-installed removed for a reasonable $299. I was more than happy to pay that, especially since many places lock you into these charges with no flexibility. What’s even more impressive is that the LoJack was installed in a less intrusive way (in the OBD port instead of splicing into the wiring harness), which made the whole process even smoother. What really stood out was that Darone never tried to push anything on me. He listened to what I wanted and made sure I got it, without any of the usual dealership nonsense. It honestly felt like he was working with me, not against me, which is a rare thing in this business. He respected my time, didn’t waste it on unnecessary sales pitches, and made the entire experience feel honest and straightforward. For anyone who’s tired of feeling pressured or tricked by dealers, I can’t recommend Darone highly enough. If you’re looking for someone who’s genuinely on your side and a dealership with fewer intrusive add-ons, this is the place to go. A+ for Darone—he’s an absolute star, and I'll be sending anyone I know his way in the future. More

The maintenance cost is outrageous. I received almost $1000 quote to repair/ replace the tailgate handle assembly with the backup camera mount on a 2014 tundra. The price was not comp I received almost $1000 quote to repair/ replace the tailgate handle assembly with the backup camera mount on a 2014 tundra. The price was not competitive and I believe it was a prime example of up charging the customer More

Can always count on the service department and technicians to be honest and upfront of any work that should be done. technicians to be honest and upfront of any work that should be done. More

We've dealt with Zeigler toyota for many years. Service from the sales people and the service people has always been great. In the service department I am so glad to have Linda to help me time when Service from the sales people and the service people has always been great. In the service department I am so glad to have Linda to help me time whenever I come in. I don't remember the salesperson name when we bought our last Toyota. And I don't know the names of the people who have serviced us whenever we came in but the entire staff gave always been great. I wouldn't go anywhere else More

Efficient, clean and friendly. Victor explained things to me clearly and concisely what was needed. Victor explained things to me clearly and concisely what was needed. More

Oil pan drain valve was installed incorrectly. Was lied to and told it was “made of paper and it tore”. Leaked oil all over my driveway. Another time, my tires were NOT rotated. Yet another time, Was lied to and told it was “made of paper and it tore”. Leaked oil all over my driveway. Another time, my tires were NOT rotated. Yet another time, conventional motor oil was put in. Yet ANOTHER time, the maintenance timer was not reset. And yet another, other time, the fluids were not topped off. For $125 an hour and 200% MSRP mark up on parts, I expect better from the largest automobile company in the world. More

Linda is always great to work with. She handles everything quickly and efficiently. This is my 3rd Toyota she has worked on going back to 2010 I think- she does an amazing job. She handles everything quickly and efficiently. This is my 3rd Toyota she has worked on going back to 2010 I think- she does an amazing job. More

Very helpful and Informative. They will find out what's wrong and solve the problem. Very great job They will find out what's wrong and solve the problem. Very great job More

We bought 2 cars from them this year. We were disappointed that when we picked up the second car that the gas tank wasn’t filled up! The second car was a year old and had a scratch on the We were disappointed that when we picked up the second car that the gas tank wasn’t filled up! The second car was a year old and had a scratch on the back that was supposed to be fixed. It wasn’t. We spent a lot of money there and this was disappointing. However Sophia is super helpful and kind! More