Racine Toyota - Service Center

No Appointment Started the day with a dead battery. After getting a jump, arrived at Racine Toyota with no appointment. Got me in and within an hour I was back on t Started the day with a dead battery. After getting a jump, arrived at Racine Toyota with no appointment. Got me in and within an hour I was back on the road. Great service!! More

They worked with me There were positives and negatives. The first negative was that the price of the parts was quoted higher than another estimate I brought in and had to There were positives and negatives. The first negative was that the price of the parts was quoted higher than another estimate I brought in and had to ask to get a price match. Positive-they matched the price. Negative-the parts department ordered the wrong part and I had to come in 2 separate times to get repairs done because the wrong part was ordered at first. I asked if I could get a free oil change for my trouble, Ashley asked the manager if he could do that and he gave me a $50 credit instead. This is a positive. To make my experience better, I would have preferred that the parts department match the price without me asking and that if there is an error from the service department (such as ordering the wrong part), that Toyota would offer a credit without me having to ask. They did take care of me after I asked, I would feel better knowing that it’s also Toyota’s goal to take care of me too. More

Oil change & vehicle inspection Vehicle maintenance completed as required. Washing of vehicle only fair as vehicle had many bugs from trip on highways before service and THEY WERE N Vehicle maintenance completed as required. Washing of vehicle only fair as vehicle had many bugs from trip on highways before service and THEY WERE NOT REMOVED!! More

Great service and fabulous staff I chose Racine Toyota because of recommendations from family members. I was not disappointed with the sale or the service. I love my RAV4 hybrid and w I chose Racine Toyota because of recommendations from family members. I was not disappointed with the sale or the service. I love my RAV4 hybrid and would recommend Racine Toyota to anyone looking for a great car and great experience. I am on Toyota Care but see that the prices would be very reasonable if I had finished my included service. More

Make sure you get a second quote! Took my 2012 Prius in for an oil change. Was told it needed rear shocks for $700 (one was leaking). Took it to a reputable local mechanic who charged Took my 2012 Prius in for an oil change. Was told it needed rear shocks for $700 (one was leaking). Took it to a reputable local mechanic who charged $220 for the repair. I’m not saying Racine Toyota does shoddy work but that’s an astronomical price discrepancy. Make sure you get more than one quote before having them do any out-of-warranty work. More

Linda was the professional person and I thank her for helpin I like the Speedy service keep up the good work thank you very much I'm afraid I lost my key for my car and I had a new one made thank you Linda I like the Speedy service keep up the good work thank you very much I'm afraid I lost my key for my car and I had a new one made thank you Linda More

Service provided as described My Toyota needed new brake pads and rotors. The service was provided on times do I was given a discount that was generous. Good job plus the service p My Toyota needed new brake pads and rotors. The service was provided on times do I was given a discount that was generous. Good job plus the service personnel were very friendly. More

Courtesy Vehicle use is great! The service at the Racine Toyota Dealer was good. I loved that I could use their courtesy vehicle while they fixed a recall they notified me about and The service at the Racine Toyota Dealer was good. I loved that I could use their courtesy vehicle while they fixed a recall they notified me about and then while the did repairs covered under my warranty. More

They advocate brake fluid flushing and fuel injector clean They advocate brake fluid flushing & rebleeding and fuel injector cleaning at 30,000 miles. Keep that in mind. I was shocked. Otherwise place is clean They advocate brake fluid flushing & rebleeding and fuel injector cleaning at 30,000 miles. Keep that in mind. I was shocked. Otherwise place is clean and, aside from above, friendly. More

Vehicle service Linda and Clay always go above and beyond in customer service. I trust them 100%.. They are the reason I keep coming back along with the excellent qua Linda and Clay always go above and beyond in customer service. I trust them 100%.. They are the reason I keep coming back along with the excellent quality of work. More