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1,346 Reviews of Racine Toyota - Service Center
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January 04, 2024
We had a an easy time getting my 2006 Toyota 4runner in for service. Linda was great at communicating! for service. Linda was great at communicating! More
by paulbratuio
December 17, 2023
Zeigler has proven to me repeatedly to have quality service. I always have a good experience. The people are friendly and helpful. service. I always have a good experience. The people are friendly and helpful. More
by neetz128
Employees Worked With
November 15, 2023
Working with Lee Ann Kwiatkowski is always a pleasure. She is thorough and consistently follows through to assure I am happy with my RAV4, even a few months after purchase. She goes the extra mile and I r She is thorough and consistently follows through to assure I am happy with my RAV4, even a few months after purchase. She goes the extra mile and I recommend Lee Ann highly. I also want to give a shout-out to Ashleigh in Service who also demonstrates the same commitment to customer satisfaction. More
by Judy
March 12, 2023
2015 Buick Regal GS. This is a continuation from a previous complaint. While attempting to fix the vacuum pump, 2 days later the turbo goes out, and while inside the s This is a continuation from a previous complaint. While attempting to fix the vacuum pump, 2 days later the turbo goes out, and while inside the same oil change from that repair, the motor is now toast. Glad they gave me a 5 year 100000 mile powertrain warranty, that cost me out of pocket so far over $2000, and when this motor is repaired, over $8500. Then the warranty company says it will complete my warranty. I am absolutely disgusted, only made 7 payments. The service advisor admitted lack of knowledge and equipment to make the first repair. This has no doubt this caused the chain of events. There is no other explanation other than the vacuum pump wasn't repaired properly, causing the turbo to fail, and now the motor... Hope you've got something good to say. More
by Madregalowner
Employees Worked With
December 29, 2022
Service advisor admitted to me they didn't have techs or diagnostic equipment to repair my car, he suggested I take the car to GM or Buick if I had any more problems AFTER they replaced an exploded vacuu or diagnostic equipment to repair my car, he suggested I take the car to GM or Buick if I had any more problems AFTER they replaced an exploded vacuum pump, 2 days later the vehicle was on a flatbed to another dealer for turbo, intercooler and numerous other parts. Why it wasn't taken to a GM or Buick dealer in the first place is beyond me. Now, the warranty company is out over $3600 and I'm out $2000 because they didn't know and aren't "equipped". More
by Madregalowner
Employees Worked With
Joe was only bright spot in this mess.
April 20, 2022
I don't think an oil change should take over an hour to complete. Probably took longer for the representative to upsell maintenance that I didn't come in for. All the recommendations seemed real expensiv complete. Probably took longer for the representative to upsell maintenance that I didn't come in for. All the recommendations seemed real expensive. More
by Joe
Employees Worked With
March 29, 2022
Keeps me up to date on what services are due and needed. Has pleasant waiting room with great TV (HGTV). Pleasant staff. Has pleasant waiting room with great TV (HGTV). Pleasant staff. More
by Lwc513
March 24, 2022
Always get great service. Linda is fantastic to work with. Takes time to explain additional services and always answers all my questions Linda is fantastic to work with. Takes time to explain additional services and always answers all my questions More
by noreensciurba
Employees Worked With
