
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
Great. All in all a great level of service and friendliness in getting me into a first time lease of a new vehicle. This is the fourth Honda we've gotten fr All in all a great level of service and friendliness in getting me into a first time lease of a new vehicle. This is the fourth Honda we've gotten from Zimbrick as well as one that our son bought. More
The service was faster than promised. Great service with great people to work with. Stuart was very helpful in letting me know the service that was due and getting me the best price foe th Great service with great people to work with. Stuart was very helpful in letting me know the service that was due and getting me the best price foe the service. More
GREAT SERVICE!! GREAT service!! In & out in about an hour for an oil change, multi-point check up, free carwash AND they were nice enough to clean the inside of my w GREAT service!! In & out in about an hour for an oil change, multi-point check up, free carwash AND they were nice enough to clean the inside of my windows which is so very helpful for me!! Always everyone very friendly & exuding appreciation for doing business with them. Nice area to sit & wait with tv, free water or soda & munchies - great popcorn if it's not gone by the time you get there!! Giggle... Thank you Stuart S. for your assistance!! More
Positive Service Expereince I have been most pleased with my automobile service experiences at Zimbrick Fish Hatchery Road. The waiting area is always clean and quiet, and the se I have been most pleased with my automobile service experiences at Zimbrick Fish Hatchery Road. The waiting area is always clean and quiet, and the service is completed in a timely manner. More
Great car buying experience! This dealership is great! They fully listen to your needs and are truly there for you! I never once felt like I was getting talked into something I wa This dealership is great! They fully listen to your needs and are truly there for you! I never once felt like I was getting talked into something I wasn't happy with. More
Carlos is the BEST ! He should be BOSS :-) Carlos assisted my husband and I with the purchase of a used Jeep. Him being bilingual made the process much easier. He answered all of our questions Carlos assisted my husband and I with the purchase of a used Jeep. Him being bilingual made the process much easier. He answered all of our questions and we felt he was upfront and honest...no xx. Carlos was not at all pushy which is a massive deterrent to my husband and I. His follow-up was also stellar. More
Always “too busy” Every time I have been to this location I have been told “we are pretty short staffed today, if you want a car wash it’s going to add 20-30 minutes”. Every time I have been to this location I have been told “we are pretty short staffed today, if you want a car wash it’s going to add 20-30 minutes”. At first I just assumed someone called in sick, but I have now been 4-5 times and it’s the same every time. Also I have asked multiple questions about my vehicle (mostly infotainment type questions) which I realize are outside of the reason I am there but I never get an answer. It’s just “that’s weird” and there is no follow-up. I’m assuming this level of service is due to being so busy. My previous experience at Zimbrick Acura was just so far above and beyond I’m surprised by the lack of customer care at the Fish Hatch location. More
Way to long It was fine and I'll probably go back. Not happy with waiting 2 hours for an oil change and a tire patch though. My car was "in line" for a car wash f It was fine and I'll probably go back. Not happy with waiting 2 hours for an oil change and a tire patch though. My car was "in line" for a car wash for 30 min of it. Wish they would have told me before I waited that long. I ended up not even getting a car wash in the end. Just got sick of waiting. Though they did give me a slip for a free carwash later. Just took wayyy to long. More
Leasing of GM Terrain Denali I have purchased and leased several vehicles from Zimbrick Fish Hatchery over the years.. Have had great experience with everyone I have worked with I have purchased and leased several vehicles from Zimbrick Fish Hatchery over the years.. Have had great experience with everyone I have worked with from Erika in finance as well as all the salesmen over the years including my current salesman Jamie Guerrero. Ryan (the car geek) is very knowledgeable and worked with me to understand all the features of my new Terrain Denali. I always tell everyone that I get my vehicles at Zimbrick on Fish Hatchery. You're the greatest. More
James Skolaski is top notch I've know James for over a decade. He is always up front, helpful, courteous and friendly. Over the years, I've had conversation with James about my I've know James for over a decade. He is always up front, helpful, courteous and friendly. Over the years, I've had conversation with James about my current vehicle, that I purchased from him, as well as getting his input about what I'm thinking of for my next vehicle when I'm ready to purchase again. I highly recommend James. He is comfortable in his position and knows it inside and out. While car shopping out of town with a friend, I was unimpressed with the service he was getting at the dealerships we went to. Some salesmen seemed flustered and didn't always have answers to our questions, and didn't seem interested in getting us those answers. Some just didn't really care to be helping us. If you live in the Madison area or not, I suggest you go to Zimbrick Fish Hatchery and ask for James. He will give you personable service with a smile, and he knows his stuff! More