Zimbrick at Fish Hatchery Road
Madison, WI
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2,228 Reviews of Zimbrick at Fish Hatchery Road
Wednesday afternoon, came into the Hyundai Dealership for a new vehicle for my husband after we hit a deer and totalled out our Sante Fe...we were looking for our 5th Hyundai in 19 years. We left that evenin a new vehicle for my husband after we hit a deer and totalled out our Sante Fe...we were looking for our 5th Hyundai in 19 years. We left that evening with a new Tuscan for my husband and returned today to pick up a new Genesis Coupe for me that I feel in love with while my husband was working on the paperwork for his Tuscan. We love the reliability of the Hyundai vehicles and the terrific service post purchase! Both Shawn and Casey were great to work with and they worked hard to remind us of why we love working with Zimbrick Hyundai. More
We worked with Chad four years ago when we purchased a new car. Since then we moved away from the Madison-area, but gave him a call when we were looking to trade that vehicle for another new car. We were new car. Since then we moved away from the Madison-area, but gave him a call when we were looking to trade that vehicle for another new car. We were not having a good experience with our local dealer, so we made the trip back to Madison to work with Chad. It was another wonderful experience - he was very knowledgeable, very thorough, and really cared about giving us good service. We were on a time crunch, and he even took that into consideration and wrapped up our sale quickly and effortlessly. Thank you Zimbrick and thank you Chad for all your help. We are very happy with our second ZImbrick Honda purchase, and we will definitely be seeing you again. More
Initially came in because the wheel lugnut key was missing in the Pilot and my salesman Dave Moderow was exceptional. He took care of it and got me a replacement - no muss, no fuss. Thanks Dave! Th missing in the Pilot and my salesman Dave Moderow was exceptional. He took care of it and got me a replacement - no muss, no fuss. Thanks Dave! Then, while I was there, needed a tire rotation. I worked with service consultant Justin Ray. Was friendly, knowledgeable, and i was in and out within 30 minutes. Great experience! More
My service adviser, Bob Hanson, is the best! Always friendly, but down to business. Always asks if there are additional concerns, and tells me they will be addressed....and they always are! Our 2005 CR friendly, but down to business. Always asks if there are additional concerns, and tells me they will be addressed....and they always are! Our 2005 CR-V has always been serviced at Zimbrick Honda at Fish Hatchery Road where it was purchased, and I always feel confident that will be taken care of. On the road to retirement, and we want to keep our CR-V going for another 7 years if possible. Thanks Bob! More
I recently had my vehicle in for my 120,000 mile maintenance. As always, the service was great. Both Tom Strahota and Mitch Bull made sure I was taken care of and my questions and concerns answered. maintenance. As always, the service was great. Both Tom Strahota and Mitch Bull made sure I was taken care of and my questions and concerns answered. I have been a Honda owner for over 25 years and have always gone to Zimbrick. The quality of customer service has always been great! Their Service Managers always take the time to explain what repairs have been done and why. I would never consider owning any other type of vehicle than a Honda and I will always take it to Zimbrick for service. Keep up the good work!! More
Our Service Adviser has been servicing our Hondas for almost 30 years. Bob Hanson is always the best! Really appreciate his honesty and straight-forward approach. Thanks Bob almost 30 years. Bob Hanson is always the best! Really appreciate his honesty and straight-forward approach. Thanks Bob More
Roger was very professional and friendly. Took the time to explain everything in the car. Dealership was clean and other salespeople were also friendly. I love driving my new accord and like the fact that to explain everything in the car. Dealership was clean and other salespeople were also friendly. I love driving my new accord and like the fact that it has a very high safety rating. I felt the price was reasonable and I know that Honda vehicles have a good reputation which helps the resale value. Thanks for the great experience and I hope to have continued good experience through the maintenance process. Thanks again, Nancy peck More
I've been going to Zimbrick Fish Hatchery ever since I purchased my car there. The service department is always friendly, courteous, accommodating, and goes above and beyond to provide me with a positive purchased my car there. The service department is always friendly, courteous, accommodating, and goes above and beyond to provide me with a positive experience. I've never had a complaint working with them! More
I live in Waukesha County, with a Honda dealership just 5 minutes away. However, I drive the 60 miles to Madison to have my Honda Element serviced by Zimbrick, and with Tom Strahota's team in particular. I minutes away. However, I drive the 60 miles to Madison to have my Honda Element serviced by Zimbrick, and with Tom Strahota's team in particular. I found that Tom is transparent and very straightforward about recommended service and costs, and why certain purchases are important or not important at certain times. He never tries to sell me service items unless they are part of Honda's recommended maintenance schedule, and he does not deviate from that schedule just to generate business for his shop. Finally, Tom has a Honda Element himself, so I get the benefit of his own experiences with the vehicle. More
Tom Strahota is always a pleasure to deal with. He is an asset to Zimbrick. I wouldn't go anywhere else for my auto needs. I have been going there for many years and will continue many more. asset to Zimbrick. I wouldn't go anywhere else for my auto needs. I have been going there for many years and will continue many more. More





