Zimbrick at Fish Hatchery Road
Madison, WI
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2,223 Reviews of Zimbrick at Fish Hatchery Road
I have been a Zimbrick customer for over 30 years. Bob Hanson has been my maintenance advisor for that whole period of time. I have always received great customer service. Appointments are always timely Hanson has been my maintenance advisor for that whole period of time. I have always received great customer service. Appointments are always timely. When I arrive I always get waited on promptly. The waiting room is outstanding, with free beverages and snacks. The quality of the work is always flawless. The entire staff is very friendly and attentative to my concerns. If general, it has always been a great overall experience. On top of that, the price is reasonable and they go out of their way to exceed my expectations. More
My name is Justin I am in the military and currently stationed in Iraq. I purchased a 2006 Infinit G35x Sedan from Gary on December 11th 2010. Working with him was a treat. I have been talking to dealer stationed in Iraq. I purchased a 2006 Infinit G35x Sedan from Gary on December 11th 2010. Working with him was a treat. I have been talking to dealers from all over the united states looking for the perfect car and Gary was by far the hardest working salesman I found. He went above and beyond to make sure that I had no doubts that I was getting a car that was in great shape. He is a very honest fellow. I will be recommending him to everybody I know. More
I went there to buy odyssey 2010. They made the offer after negotiating a price and after 2 days they declined to deliver the car. They said they did not have the car of any color of my choice (Silver or after negotiating a price and after 2 days they declined to deliver the car. They said they did not have the car of any color of my choice (Silver or Slat Green). The sales man was not professional at all, did not even show the car properly. Just open the door and asked to look inside. No explanation on features. The finance talked over phone in a very bad voice while talking regarding financing question like employer and other stuff. Still I am wondering why they decline to deliver the car. Though they return guarantee money ($500). Still I have the signed offer letter and the returned check of $500. More
Excellent service and professionalism. I was in and out of the service department fast. I didn't even need to make an appointment. Everyone was friendly and helpful. My car was even cleaned before I left. of the service department fast. I didn't even need to make an appointment. Everyone was friendly and helpful. My car was even cleaned before I left. I would highly recommend Zimbrick to others. Nice work. More
We walked in and asked for the worst salesman. Clint was pointed out and did a great job. We even upgraded to the next model.Every one we came in contact with was out standing with there knowledge.This was pointed out and did a great job. We even upgraded to the next model.Every one we came in contact with was out standing with there knowledge.This was the " BEST " new car purchase we have ever had. We will pass the word along. Thank you. More
I have purchased several vehicles at Zimbrick and have received only the highest quality of service from every staff member. All of my questions are answered promptly, great financing options, always fri received only the highest quality of service from every staff member. All of my questions are answered promptly, great financing options, always friendly, very attentive to detail. Some car salespeople at other dealerships have patronized me since I am young and female, but it has never been this way at Zimbrick. I have always been treated very respectfully. Service staff are also very friendly and will go out of their way to make sure you are satisfied (e.g., giving you a ride to work after you drop off your car for an oil change). Highly recommended. More
I would never go to any other dealer, because Zimbrick is the best. I needed a car immedediatly as I was having major engine trouble. I talked to Steve Bell, who put me in touch with Chad, who found me a CRV the best. I needed a car immedediatly as I was having major engine trouble. I talked to Steve Bell, who put me in touch with Chad, who found me a CRV right away, and the financing department had my financing cleared in a couple of days. It was easy for me, fast, and very pleasant, so I will never need to look elswhere!! I have dealt with Zimbrick since 1995, and 3 different vehicles; and had only 1 minor complaint with the body shop after an accident, which was fixed very quickly and easily. The service department has also been great every time I have needed them. More
I had my Accord serviced at the West side location. People were great however, I would inform the techs to watch the oily finger when closing the doors and bonnet. Other than the smudge marks it was a People were great however, I would inform the techs to watch the oily finger when closing the doors and bonnet. Other than the smudge marks it was a great overall experience. The atmosphere is very good and the speed of service is very fast! More
I went in for an alignment, the first thing that irritated me was on the phone when making the appointment he asked me "Why do you think you need an alignment" like I don't know my own car. Then a irritated me was on the phone when making the appointment he asked me "Why do you think you need an alignment" like I don't know my own car. Then after I get there for my appointment, the tables have been turned, they are now "estimating" my repairs. They offered me a car wash, and couldn't even give me one because of my antennae. Thanks for the tease. I waited patiently for them to "estimate" my repairs. Tom came out after an hour and told me that I need new tie rods, bearings, ball joints and cv boots for a running total of 1,350.00. My car has 207,000 miles on it, thats rediculous. I dont want my car in tip top shape, I just want it to run. They are just waiting for the next person to rip off. I will never go there again. More
very clean service area and waiting room, very friendly/helpful employees, very fast service, free wash, appointment times adhered to (a plus)... free ride if required, anything is 'expensive' now friendly/helpful employees, very fast service, free wash, appointment times adhered to (a plus)... free ride if required, anything is 'expensive' now days (but no more or less than any other dealer) but the quality of work is exceptional! More