
Zimbrick at Fish Hatchery Road
Madison, WI
Filter Reviews by Keyword
By Type
2,226 Reviews of Zimbrick at Fish Hatchery Road
Prompt courteous service John, my service representative, was thorough in his explanation of the service needed on my Crosstour and arranged for a loaner car for me to use for John, my service representative, was thorough in his explanation of the service needed on my Crosstour and arranged for a loaner car for me to use for the day. I was pleased that the work was completed on time and to my satisfaction. More
I had a great experience. Fue was excellent to work with. Very transparent and honest about all of the used car facts, and worked with me to find a car suitable for my needs and budget. I left with a car I n Very transparent and honest about all of the used car facts, and worked with me to find a car suitable for my needs and budget. I left with a car I never expected I would be interested in, but it’s really the perfect car for me, all thanks to Fue. I will highly recommend him and Zimbrick to anyone I know searching for a car. More
Excellent Care, Excellent Service! I live outside of Madison and had to come in to run errands. The 15% Oil Life light came on to change the oil while I was in town. Knowing I wouldn' I live outside of Madison and had to come in to run errands. The 15% Oil Life light came on to change the oil while I was in town. Knowing I wouldn't be back in the near future I called my Service Advisor Bob Hanson to see if I could bring my car in for an oil change. He talked with the Express Oil Change Advisor, Cole Dierickx. He got me in right away! I was glad I did not have to make a separate trip later to come back to Madison! Bob and Cole, Thanks for the Excellent Service!!! More
Great! We have bought two vehicles from Zimbrick Honda. Both the CR-V and the Accord have been great vehicles. Our service has always been great; timely ap We have bought two vehicles from Zimbrick Honda. Both the CR-V and the Accord have been great vehicles. Our service has always been great; timely appointments, efficient service and a great service manager, Tom Strahota. FYI, we bought the Accord because of your salesman (now retired) AND because of Tom, our service manager. More
New car purchase My wife and I have been working with John Marx for over 25 years and find him knowledgeable, honest, and easy to work with. Great guy! My wife and I have been working with John Marx for over 25 years and find him knowledgeable, honest, and easy to work with. Great guy! More
Quick and easy I needed to purchase a new car quickly. I used the Costco car buying program and Zimbrick made the transaction even easier. The communication was qu I needed to purchase a new car quickly. I used the Costco car buying program and Zimbrick made the transaction even easier. The communication was quick and clear and the car was ready upon our arrival. Super slick. More
Honda Fit service Our 2007 Honda Fit has been a great car .We've owned it since it was new and bought it at Zimbrick Honda. Just had it in for it's recommended service Our 2007 Honda Fit has been a great car .We've owned it since it was new and bought it at Zimbrick Honda. Just had it in for it's recommended service and all went very well at 108 ,000 miles. I continue to believe the reliability of our Hondas ( we have two) is related to the quality service we receive at Zimbrick Honda. Thank You ! More
Good Experience Overall Came in after our two personal vehicles died within 24 hours of each other, so we were not planning on buying a vehicle yet. We explained our situatio Came in after our two personal vehicles died within 24 hours of each other, so we were not planning on buying a vehicle yet. We explained our situation and our financial limitations and Brent was very good at taking all of this into consideration when he helped us find a 'new-to-us' vehicle. He must know what he's doing, because even after test driving several vehicles we ended up choosing the first one he showed us (2014 RAV4). Glad to have the peace of mind that comes with having a reliable means of transportation and the dealership warranty coverage in case anything happens in these first few years!! More
minor cosmetic Service advisor was nice. She put bolts which came off when my car got hit from back when we came for the estimate. I decided to have minor cosmetic s Service advisor was nice. She put bolts which came off when my car got hit from back when we came for the estimate. I decided to have minor cosmetic service instead of full cover service since I felt that this is a minor and I didn't want to give this old man who hit my car hard time - red color scratch here and there and bumper silver color paint/plastic came off here and there. It was something I was thinking I can do, but expecting dealer does better job. When my car was finished, I saw bumper shows silver color paint clumped. It seems NOT buffed before touch up with paint (invoice said "BUFF/TOUCH UP REAR BUMPER COVER.) It was disappointed :( More
I am always impressed with the service when I take my car in, this time was no different!! Will not hesitate to refer my friends and family. in, this time was no different!! Will not hesitate to refer my friends and family. More