
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
Cole (Express service) was very helpful and (since I chose to wait) kept me up to date on the progress. After the work was completed, he went through everything that was done and checked making sure I d chose to wait) kept me up to date on the progress. After the work was completed, he went through everything that was done and checked making sure I didn't have any questions. More
Excellent Customer Service Tom and his team are amazing. They are skilled, knowledgeable, leave no stone unturned, (are not afraid to think out of the box) and they always go t Tom and his team are amazing. They are skilled, knowledgeable, leave no stone unturned, (are not afraid to think out of the box) and they always go the extra mile. I always feel like I have someone looking out my car . . . and me too! The Service team overall is friendly and always quick to offer their assistance. More
Over the top service from Tom Strahota. Over the top service from Tom Strahoda. Tom personally replaced by battery causing him to leave work after his work day had ended. He's why we buy H Over the top service from Tom Strahoda. Tom personally replaced by battery causing him to leave work after his work day had ended. He's why we buy Hondas. His service is outstanding. More
Eli worked hard and listened to my needs well enough to find my new car that I’ve fallen in love with more and faster than the car it replaced. Eli went above and beyond to put me in the percent car to fit find my new car that I’ve fallen in love with more and faster than the car it replaced. Eli went above and beyond to put me in the percent car to fit my need without pressuring me to buy but keeping me informed about when the car was at its lowest possible purchase price. More
Regular service I've been coming to Zimbrick Fish Hatch since 2013. Tom Strahota has always been my service rep and takes amazing care of me. I could probably go to I've been coming to Zimbrick Fish Hatch since 2013. Tom Strahota has always been my service rep and takes amazing care of me. I could probably go to non-dealership service centers and save a few bucks but I won't go anywhere other than Zimbrick. More
Tires Came in for leaky tire, got temporary patch. Found out tires (1 year old), were basically defective - frustrating! However, Ali Zammar worked with m Came in for leaky tire, got temporary patch. Found out tires (1 year old), were basically defective - frustrating! However, Ali Zammar worked with me for a reasonable replacement plan More
Service you can always count on to be Top Notch! I've been servicing my car at Zimbrick for 10 years or more and keep coming back. They always treat you like a valued customer. I've been servicing my car at Zimbrick for 10 years or more and keep coming back. They always treat you like a valued customer. More
Superb Customer Service Previously I purchased a new Honda CRV in 2018. Earlier this year my car was totaled from a rear end accident. I contacted Rob Billig about my situat Previously I purchased a new Honda CRV in 2018. Earlier this year my car was totaled from a rear end accident. I contacted Rob Billig about my situation and discussed I will need a new vehicle quickly. Rob was able to accommodate my request and make room in his busy schedule after just returning from his vacation. Rob was very detailed with his answers to every question I threw at him. Rob really took care of me that day and because of the great service I received, I will be sure to return the next time I'm shopping for another vehicle. My 2020 Honda CRV Touring is quite the pleasant ride! More