
Zimbrick at Fish Hatchery Road
Madison, WI
Filter Reviews by Keyword
By Type
2,226 Reviews of Zimbrick at Fish Hatchery Road
Oil change Service was done in thorough and timely manner. Love dealing with Zimbrick and all of their staff. I always feel welcome when I’m at the dealership. Service was done in thorough and timely manner. Love dealing with Zimbrick and all of their staff. I always feel welcome when I’m at the dealership. More
Oil change They were on time and efficient. It was joes day off so Calvin help me and he also was good and informed me of any maintenance I might consider next t They were on time and efficient. It was joes day off so Calvin help me and he also was good and informed me of any maintenance I might consider next time More
Great Job. They did a great job. Gave me a beautiful loaner to use. My thanks to everyone involved! The car looks like it's brand new! Thank you!! Sincerely Ra They did a great job. Gave me a beautiful loaner to use. My thanks to everyone involved! The car looks like it's brand new! Thank you!! Sincerely Randy More
Zimbricks Helps When Customer Needs to be Safe Driving I was hit with a flying piece of concrete that the car in front of me had also hit. I had damage to my front tire and possibly underneath the car. I I was hit with a flying piece of concrete that the car in front of me had also hit. I had damage to my front tire and possibly underneath the car. I was scared to drive the car because of possible damage. I came into Zimbreck West to see if they could at least look at the damage and tell me if the car was safe to drive. Joe took me in and had the tire replaced (which I bought at Zimbrick) and everything else checked out on the car for my safety. Thank you very much for helping me out. I left Zimbrick feeling safe in my car once again. More
Excellent service Second time visiting zimbrick service...both for scheduled maintenance. I was greeted promptly and courteously. Stuart went over the details of the sc Second time visiting zimbrick service...both for scheduled maintenance. I was greeted promptly and courteously. Stuart went over the details of the scheduled maintenance and noticed there was a recall. I appreciated this as it saved me another trip. More
Stress free Found our car online sent an inquiry and was connected to Mark Cambier. He answered all our questions in a few phone calls and texts. We were driving Found our car online sent an inquiry and was connected to Mark Cambier. He answered all our questions in a few phone calls and texts. We were driving 5 hrs from Iowa to pick it up and had very limited time to spend at the dealership and we explained this to him and he accommodated us perfectly in all our requests. Kristin the finance lady was extremely knowledgeable and friendly. Overall we honestly could not have asked for a better experience!! Thanks so much! More
Great experience Quick process. Patient as we test drove multiple vehicles. Easy negotiation. Customer friendly pricing. Smooth financing process. Friendly sales rep. Quick process. Patient as we test drove multiple vehicles. Easy negotiation. Customer friendly pricing. Smooth financing process. Friendly sales rep. Overall a great experience and would return again as a customer. More
Oil change Jli dropped my car off at 9am. Jon called around 2 in the afternoon to update me on the progress of services requested. He said he'd call back went my Jli dropped my car off at 9am. Jon called around 2 in the afternoon to update me on the progress of services requested. He said he'd call back went my car was ready. I did not receive any more calls that day. I was unaware they were going to keep my car overnight. A heads up phone call would have been nice. Other than that all was good. More
Great Service Manager, John Kaatz! Good explanations of service aspects and recommended service (fuel filter,etc.). He has always kept me informed of progress during the visit and answe Good explanations of service aspects and recommended service (fuel filter,etc.). He has always kept me informed of progress during the visit and answers my questions. Quality of service work has always been excellent. More
Front End Shimmy Stuart and the Team diagnosed my front end shimmy as new front brake pads & rotors immediately. Replaced them within a little over an hour and had me Stuart and the Team diagnosed my front end shimmy as new front brake pads & rotors immediately. Replaced them within a little over an hour and had me on my way! Great Service! Bill More