
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
I always have a great experience at Zimbrick Buick GMC! The sales and service at Zimbrick Buick GMC is always top notch!. I’ve been going there for over twenty years and have never been disappointed. The sales and service at Zimbrick Buick GMC is always top notch!. I’ve been going there for over twenty years and have never been disappointed. More
Great place, won't go anywhere else They are helpful, transparent, easy to contact, make everything so convenient! Great experience every time. I have been in for oil change and service They are helpful, transparent, easy to contact, make everything so convenient! Great experience every time. I have been in for oil change and service multiple times and they make things as easy as possible to get on your way! More
Best place for service From beginning to end, great service. You'd expect that all the time but few places deliver. No pressure, lots of good information and treated with re From beginning to end, great service. You'd expect that all the time but few places deliver. No pressure, lots of good information and treated with respect. Our third time buying here. More
Great experience and friendly people! Always had a great experience with Zimbrick Honda since I moved to Madison, WI. We worked wtih Trevor and Mellissa to get our 2019 Honda Odyssey and w Always had a great experience with Zimbrick Honda since I moved to Madison, WI. We worked wtih Trevor and Mellissa to get our 2019 Honda Odyssey and we really enjoy the buying experience here. Thanks! More
Very Disappointed My entire visit there was very poor. From being told my 2nd oil change/tire rotation being no charge, ( I ended up paying) no follow up calls from t My entire visit there was very poor. From being told my 2nd oil change/tire rotation being no charge, ( I ended up paying) no follow up calls from the advisor, (I had to call twice to get status on vehicle) no wash and vacuum. No satisfaction even when I spoke to the service manager. This is a brand new GMC Sierra Denali and I guess I expected too much. More
1998 Chevy Astro with no spark! Service and customer relations worked together seamlessly as always. Great job Zimbrick customer service, sales/loaner, service, and reception personn Service and customer relations worked together seamlessly as always. Great job Zimbrick customer service, sales/loaner, service, and reception personnel. John Kaatz and Stuart Suiter very helpful and informative. More
Good enough I am kind of in-between on recommending the service center. Dan Taylor is an extremely nice and diligent fellow. He handled my issues and communicat I am kind of in-between on recommending the service center. Dan Taylor is an extremely nice and diligent fellow. He handled my issues and communicated well with me. However, the repair took an extremely long time (nearly two weeks) and they couldn't do the repairs onsite. My vehicle had to be subbed over to Kayser because Zimbrick didn't have adequate tools to accomplish a seemingly extensive repair. I was under warranty, so the cost was nominal. I'm grateful for that. Also, a rock kicked up and cracked the windshield on my loaner. That sucked. However, the good side to this is that Dan and Zimbrick didn't hold my car hostage to pay-off on the damage. They're working with me to get the repair done through my insurance. I got my vehicle back and am driving that now. Again, thankfully, they're working with me on something for which I am understandably and sadly responsible. More

Always Great! Purchased our first Buick from Zimbrick about 44 years ago. We have ALWAYS had the best experience with sales and service. Thank you for exceeding o Purchased our first Buick from Zimbrick about 44 years ago. We have ALWAYS had the best experience with sales and service. Thank you for exceeding our expectations every time! More
2019 Pilot Purchase Ben helped me purchase a new Pilot. I am a busy working Mom and Ben understood I didn't need to be bombarded with sales calls. He worked with me via Ben helped me purchase a new Pilot. I am a busy working Mom and Ben understood I didn't need to be bombarded with sales calls. He worked with me via text and email and always had the answers to my questions! I will be purchasing my next vehicle with him! Thanks Ben! More
Didn't perform work requested and quality problem with work This is my second time at this body shop. The first experience was great. The second experience wasn't. I know have to return 3 hours on my own tim This is my second time at this body shop. The first experience was great. The second experience wasn't. I know have to return 3 hours on my own time to get work performed correctly. I wonder whether they will pay me what my hourly rate is worth? More