
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
Professional and Fair Wanted a car with more safety features and decided to look while getting an oil change on my Elantra. Dave Han was very helpful explaining features Wanted a car with more safety features and decided to look while getting an oil change on my Elantra. Dave Han was very helpful explaining features on different vehicles and taking me for a test drive. Feeling I was being treated fairly and honestly, I purchased a new Tuscon that day. I was able to pick it up on the date promised and was given a good explanation on the cars features. Thanks Dave! More
new car lease Mitch Garnett: Knowledgeable, helpful, prompt and ready to do business, would recommend him in a minute to any shopper. Made our new lease tran Mitch Garnett: Knowledgeable, helpful, prompt and ready to do business, would recommend him in a minute to any shopper. Made our new lease transaction easy on avery busy day. Also appreciated the excellent service form the title and insurance rep who got us through the paperwork and out the door very efficiently. More
"Very pleased with the service" I don't normally bring the car in but my husband was in the hospital so I was nominated for the job. I was treated very well checking in with Dan Tay I don't normally bring the car in but my husband was in the hospital so I was nominated for the job. I was treated very well checking in with Dan Taylor even though I was really early. They got my car done in a speedy fashion. Dan Taylor walked me back to the check-out desk. The woman there was very pleasant also. More
Good customer service Ask me what I wanted. Did some additional searches. Did not deel pressured. Would have liked more for my trade in. We would visit again. Ask me what I wanted. Did some additional searches. Did not deel pressured. Would have liked more for my trade in. We would visit again. More
Great experience. Bill Smith and the entire Zimbrick Team have been fantastic to work with. The overall effort we received was amazing. It is why we keep coming back Bill Smith and the entire Zimbrick Team have been fantastic to work with. The overall effort we received was amazing. It is why we keep coming back to Zimbrick. More
Got to the root of the problem Had been talking the Terrain to another mechanic, who had done a lot of work, but still, the check engine light came on intermittently and the engine Had been talking the Terrain to another mechanic, who had done a lot of work, but still, the check engine light came on intermittently and the engine ran rough. The other mechanic finally threw up his hands and sent me to the dealer thinking that the problem was in the computer. Zimbrick got right to the root of the problem: the Terrain was 3 quarts low on oil, causing a cascade of sensor errors; thus, the rough engine performance. Probably saved me thousands of dollars. More
GM Recall There was a recall on my 2018 Lacrosse Avenir to reprogram the transmission shift points. It was not a crucial item but I was able to get an appoint There was a recall on my 2018 Lacrosse Avenir to reprogram the transmission shift points. It was not a crucial item but I was able to get an appointment to have this done and I decided to have an oil change, not scheduled, done at the same time. This was done while I waited. I was also having a problem with the navigation app and I mentioned this to Bill Smith and he showed me how to solve this problem. More
Perfect Everything was as promised. I thought that we should be putting new tires on the car, but, Stuart recommended not yet, they still have good wear left Everything was as promised. I thought that we should be putting new tires on the car, but, Stuart recommended not yet, they still have good wear left. I loved the honesty. More
Only had one complaint My Service Advisor is John Kaatz. He is my only Service Advisor, and he is excellent! My complaint is with the Tech., I asked to have the inside of My Service Advisor is John Kaatz. He is my only Service Advisor, and he is excellent! My complaint is with the Tech., I asked to have the inside of my windshield cleaned, and when I got out in the sun, it still had an oily film on it, and smudges! I asked for my free tire rotation, and I don't think I got it. Otherwise every thing was fine! Grade A- this time. Matt Rosen is my Sales Consultant, and he is excellent! More
Great service! From beginning to end my overall experience on buying a new vehicle was excellent. Issac was very helpful, professional and accommodating. Zimbrick i From beginning to end my overall experience on buying a new vehicle was excellent. Issac was very helpful, professional and accommodating. Zimbrick is a top notch dealership. More