
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
Excellent service! Rick Pawlak was very kind and patient during my appointment as a first time lessee. He got me a great deal and took the time to show me all the featur Rick Pawlak was very kind and patient during my appointment as a first time lessee. He got me a great deal and took the time to show me all the features of my new civic hatchback. Wish they had more colors available, but, overall, great customer service! More
Service always seems good! The issue that I have is with the scheduling process--I called ahead, asked that they lok up our profile as additional service had been recommended, b The issue that I have is with the scheduling process--I called ahead, asked that they lok up our profile as additional service had been recommended, but was told "there wasn't any. Thus, I planned to wait 1-hour for an oil change BUT was given the option by the Service Agent that I could wait 3-4 hours for the extra service to be completed. The whole point of scheduling ahead was to obtain a Loaner...I tried to plan ahead and the scheduler precluded this! More
AC compressor lock & general maintenance Efficient and courteous staff. Great being provided with a loaner while work was being done in the vehicle. Appreciate having all vehicle update in th Efficient and courteous staff. Great being provided with a loaner while work was being done in the vehicle. Appreciate having all vehicle update in the system. More
Quality service Joe is great to work with prompt and explains everything. Even found me a coupon for me to make my service a little cheaper which helps. Joe is great to work with prompt and explains everything. Even found me a coupon for me to make my service a little cheaper which helps. More
Oil change Only one complaint: it took a week to get in for an oil change. Seems that there might be a way to allow for options that would result in simple main Only one complaint: it took a week to get in for an oil change. Seems that there might be a way to allow for options that would result in simple maintenance requests to be handled sooner. More
Easy quick and satisfied. Chris did a great job explaining everything while not occupying too much of my time. After the test drive he had the vehicle cleaned, the paperwork co Chris did a great job explaining everything while not occupying too much of my time. After the test drive he had the vehicle cleaned, the paperwork completed and went over all the features. He even drove the vehicle to my residence. Saving me an extra trip. Overall a great experience. More
Excellent service and answer to questions Had questions about new and old CR-V models. These were answered fully. Serviced 2016 model and service was prompt. Pleased with trade in of 2016 mode Had questions about new and old CR-V models. These were answered fully. Serviced 2016 model and service was prompt. Pleased with trade in of 2016 model and purchase of 2019 model More
I had an extremely positive experience!!!! I felt really good about my car buying experience, my salesperson was very helpful, trustworthy and knowledgeable. I would refer Bill Smith and Zimbr I felt really good about my car buying experience, my salesperson was very helpful, trustworthy and knowledgeable. I would refer Bill Smith and Zimbrick Buick GMC to anyone!!! More
Couldn’t be easier This was the Easiest, least stressful car purchase we’ve ever had. Salesperson was fantastic: she listened well, was very helpful and was not pushy at This was the Easiest, least stressful car purchase we’ve ever had. Salesperson was fantastic: she listened well, was very helpful and was not pushy at all. More
Good Servie Was happy with the friendly, efficient service provided. Also, the clear explanation given so that I understood what needed to be done and what the c Was happy with the friendly, efficient service provided. Also, the clear explanation given so that I understood what needed to be done and what the cost would be. More