Zimmer Chrysler Dodge Jeep Ram

THEY ALWAYS TREATED IN A FAIR AND FRIENDLY MANNER. I AM THEY ALWAYS TREATED IN A FAIR AND FRIENDLY MANNER. I AM SO HAPPY THE SERVICE DEPARTMENT IS BACK TO SERVE OUR AREA. THANKS, MARITA THELEN THEY ALWAYS TREATED IN A FAIR AND FRIENDLY MANNER. I AM SO HAPPY THE SERVICE DEPARTMENT IS BACK TO SERVE OUR AREA. THANKS, MARITA THELEN More

Greeted with a smile,service was very fast.The call to report the vehicle was ready, all within a hour. They also offered to take me to the mall.It doesn,t get any better than this.I,ll never take my Ca report the vehicle was ready, all within a hour. They also offered to take me to the mall.It doesn,t get any better than this.I,ll never take my Caravan any where else. Thanks Nancy More

I was involved in a minor accident involving a Deer Hit-and-Run! The deer ran into the side of my car and distroyed my drivers side mirror. I was in a panic as it is so difficult to merge or change l Hit-and-Run! The deer ran into the side of my car and distroyed my drivers side mirror. I was in a panic as it is so difficult to merge or change lanes without a mirror. I stopped at the Zimmer dealership and attempted to get a replacement mirror. Unfortunately, they did not have one in stock but the order was placed. Dan also went that extra mile and found a temporary mirror that I could use until the new one arrived. I can not express how grateful I was for his assistance as he was not required to go over and above the call of duty. Thank you for having Dan Preston on your staff. Rebecca A. Lancaster More

I have visited several dealerships in both Kentucky and in southern Ohio during my search for this vehicle. I have found none that showed the care and professionalism that this dealership shown. They defin in southern Ohio during my search for this vehicle. I have found none that showed the care and professionalism that this dealership shown. They definately exceeded my expectations. I was greeted as soon as I entered the dealership and asked what they could help me with. I proceeded to let them know about the vehicle I was looking for. The sales person responded immediately by getting the keys to the inquired vehicle. After looking at the vehicle we returned to the showroom where one of the owners introduced himself and appreciated me for showing interest in their dealership for my vehicle purchase he also gave me a breif history of the dealership. Since this dealership is far from where I live I did not know what to expect from the sales and finance staff but was pleasantly suprised by both. The sales and finance team far exceeded my expectations. Coming from someone who's job is dealing with customer service for over thirty years this team really nailed it. It was well worth the two hour drive to this dealer for the customer service and the deal on my new vehicle. I definately will perchase from this dealer again. More

It was the best experience I have ever had purchasing a It was the best experience I have ever had purchasing a vehicle. The Sales team and the level of professionalism were above and beyond expectations. It was the best experience I have ever had purchasing a vehicle. The Sales team and the level of professionalism were above and beyond expectations. I was shopping around several dealerships before I went to Zimmer. I had did research prior to showing up and was ready to battle with the sales team. However, there was no need to battle. I will defiantly buy from them again and I will highly recommend them to everyone I know. Overall the best team around. More

The vehicle I was currently driving required a maintenance repair that was expensive. I had planned on keeping this vehicle for another year or so until I decided on what I wanted to buy. With th maintenance repair that was expensive. I had planned on keeping this vehicle for another year or so until I decided on what I wanted to buy. With the current repair and cost I decided it was time to buy instead of putting off. I came from a GM family so naturally I only purchased GM products, well since we no longer were tied to a GM dealership my options were wide open. I had heard of the Zimmer dealership and followed their recent journey of losing their franchise and then fighting to get it back. I knew I wanted to buy local and to be happy not just with my purchase but with the Dealership as a whole. From personal experience I knew that my relationship with the Zimmer dealership would not end just with the purhcase of my vbehicle but carry over into Service, Parts and Body Shop (hope not but). As a consumer I wanted to be familiar with my options and not be talked into buying something I did not want so I did the research. I was more than happy with the treatment I received from salesperson Tony Fritsch, I was amazed. Not only did he know the product but asked me the correct questions to help me decide on the right vehicle. I was not just limited to the vehicles on their lot but once we knew what I wanted (and yes time was important in order to meet deadlines for incentives) and that they did not have it in stock Tony started to search at other Dealers. He communicated to me the progress and once he located the vehicle he made the deal and I was one step closer to owning my first Chrysler. The delivery process was great. Steve took great care of me in finance and explained all that I wanted to know and then Tony went over the options and away I went. The entire process was quick and painless just the way I wanted it to go. I would highly recommend this dealership as they not only care about the customer but also about making you feel confident about the dealership as a whole. More