Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Jacobs MINI
Naperville, IL
741 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 03, 2026
I always get outstanding service at this dealer.
They tell me what to expect, and flag future potential issues without any high pressure tactics to upsell immediately. Work quality has always been g
More
by Mike
Employees Worked With
Mitchell Shefveland
August 31, 2026
Service at Bill Jacobs Mini has been great.
Mitch Shefveland has always taken the time to explain the services and is easy to work with.
More
by rubyramone1
Employees Worked With
Mitch shefveland
August 31, 2026
Great selection of all minis and sales straight forward
and easy. Service fair pricing and advisor Mitch Shefveland is great and I’ve worked with him for years.
More
by apolloniap
Employees Worked With
Mitch Shefveland
Dealership Inventory (80 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free WiFi
- Television
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Free Loaner Cars
- Free WiFi
- Laptop Computers
- Vending Machines
- I-Pads
