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Bill Jacobs MINI

Naperville, IL

4.9
744 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Contact Dealership

2491 Aurora Ave

Naperville, IL

60540

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Top Reviewed Employees

Elgan Erastus at Bill Jacobs MINI

Elgan Erastus

Motoring Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Daraiseh at Bill Jacobs MINI

Ali Daraiseh

Motoring Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jed Kuefler at Bill Jacobs MINI

Jed Kuefler

Motoring Advisor
4.6
This rating includes all reviews, with more weight given to recent reviews.
Kelly Neitzer at Bill Jacobs MINI

Kelly Neitzer

Portfolio Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

October 19, 2026

Mitch did a great job keeping me updated on the process of my vehicle being serviced. The outcome with my vehicle was exactly what I had hoped for thanks to Mitch and the Bill Jacobs Mini Dealership. More
by ryandadamo

Employees Worked With

Mitch Shefveland

September 18, 2026

The dealership and especially Mitchell Shefveland have been very thorough and explained everything in lay terms. Very complete explanations. More
by magraatw

Employees Worked With

Mitchell Shevveland

September 17, 2026

Bill Jacobs does a great job of helping me stay on top of my car care. Mitchell Shefveland in particular is great to work with. He gives me suggestions but no pressure and helps me pick what is best for the More
by lorelee11

Employees Worked With

Mitch Sgefveland

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Photos & Amenities

  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Television
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Free Loaner Cars
  • Free WiFi
  • Laptop Computers
  • Vending Machines
  • I-Pads