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Bill Kay Buick GMC
Downers Grove, IL
1,548 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 28, 2025
This is the second request and I haven't changes n=my
mind that Bill Kay is terrible.
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by MESS6008
Verified Customer
Verified Customer
Employees Worked With
October 22, 2025
Need more loaner cars.
My car was there for 2 days. I was #4 on the list. Not sure if I'd bring it back for service or go to another dealership.
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by Blh131
Verified Customer
Verified Customer
October 21, 2025
I always thought that Bill Kay as a dealership was a rip
off. This visit again confirms it. Their labor rates must be close to $200 an hour. An hour and a half of work cost close to $300. Only went because
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by MESS6008
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (167 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Home Delivery
- No Contact Transactions
- Free Loaner Cars
- Free WiFi
- Virtual Appointments
- Vehicle Sanitization
- Instant Financing
- Pet Friendly
- Home Test Drives
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
- Valet Parking
- Vending Machines
- Fresh popcorn!
