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Darrell Waltrip Honda

Franklin, TN

4.9
1,343 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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1,343 Reviews of Darrell Waltrip Honda

November 13, 2026

Come here over 10 years very reliable service. Talk to Brandon. He solve any issue you have in life, including your car. More

by Billpana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
November 12, 2026

Accommodating and thorough. Takes longer than expected for an oil change and tires but that normal here. Good attention to detail. Nice vid of the car in service More

by wffdgsw96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew. He’s always excellent
Nov 13, 2026 -

Darrell Waltrip Honda responded

Hi wffdgsw96, thank you so much for the great review! We’re glad you found our team accommodating and thorough, and that the attention to detail and the video of your car in service were helpful. We appreciate your patience with the wait time for your oil change and tires, and we’re always working to make your visit as efficient as possible without sacrificing quality. Thank you for choosing Darrell Waltrip Honda, and we look forward to seeing you again soon. Sincerely, Darrell Waltrip Honda

November 11, 2026

My service coordinator was excellent got me in and out with my loaner/rental with 15 minutes which allowed me to get back to my day job. More

by Maneth.chap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 14, 2026 -

Darrell Waltrip Honda responded

Thank you for the 5-star review! We’re so glad your service coordinator got you in and out quickly and had you set up with a loaner so you could get back to your day job. Saving our customers time is a top priority at Darrell Waltrip Honda, and we’ll be sure to share your kind words with the team. We appreciate your business and look forward to seeing you again for your next service visit!

November 11, 2026

I owned my Honda Oddyssey for 2 years and I had nonstop problems. In and out of service 10 plus times. The problem was never fixed on the first try or even the second or third even though they said it wa More

by jvirag0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skylar
Nov 12, 2026 -

Darrell Waltrip Honda responded

Jvirag0713, Thank you for taking the time to share your feedback, and I’m truly sorry for the experience you’ve had with your Odyssey. Multiple service visits, hours of waiting, and a problem that still wasn’t resolved is not the standard we hold ourselves to, and we understand how frustrating that is, especially after investing in a vehicle you expected to rely on. We’d like the chance to make this right. Our Service Manager will be reaching out to you directly to discuss what happened and work toward a resolution. Thank you again for letting us know. We appreciate the opportunity to do better.

November 07, 2026

Andrew is my Service Advisor and he is great. He is professional, efficient, and nice. He took care of my problem and got me out sssoon as possible. More

by Debbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew K
Nov 10, 2026 -

Darrell Waltrip Honda responded

Debbe, thank you for the five-star review! We’re so glad Andrew took great care of you, and that he was professional, efficient and kind while getting your problem resolved and you back on the road quickly. I’ll make sure he sees your kind words. We appreciate your trust in our service team and look forward to seeing you again!

November 03, 2026

This is our sixth car from DW. Excellent sales and service. Will not likely car shop at any other dealer. More

by leonaingram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt, Hosea Willis
Nov 05, 2026 -

Darrell Waltrip Honda responded

Six cars and counting! Thank you for your loyalty and the great review. We appreciate you choosing Darrell Waltrip Honda every time, and we’re here whenever you need us.

November 02, 2026

Salesperson (Ana) was extremely impressive. The sales manager was the best ever as well as the financial guy. I have bought many cars but never experienced such an awesome group. More

by teesrus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hosea Willis, Michael Mayo, Ana Losada
Nov 03, 2026 -

Darrell Waltrip Honda responded

Thank you for the 5-star review! We’re thrilled to hear that Ana made such a great impression, and that our sales manager and finance team made your purchase just as enjoyable. With all the cars you’ve bought over the years, it means a lot to hear this was an awesome experience. We appreciate you choosing Darrell Waltrip Honda and look forward to seeing you again soon!

October 28, 2026

Darrell Waltrip Honda was a great experience I had never been there before and was treated with kindness. Ana Losada put me at ease, listened to my concerns was very knowledgeable of the vehicle. She helped More

by susan.witherspoon1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Losada
Oct 30, 2026 -

Darrell Waltrip Honda responded

Susan, thank you so much for the 5-star review and for recommending us! We’re thrilled to hear that Ana put you at ease, listened to your concerns, and helped you find just what you were looking for. Welcoming first-time customers like a friend is exactly what we hope to do, and it means a lot that you felt that way as you drove off in your new vehicle. I’ll be sure to share your kind words with Ana and the whole team. We appreciate your trust in Darrell Waltrip Honda and look forward to seeing you again soon.

Oct 30, 2026 -

Darrell Waltrip Honda responded

Susan, thank you so much for the 5-star review and for recommending us! We’re thrilled to hear that Ana put you at ease, listened to your concerns, and helped you find just what you were looking for. Welcoming first-time customers like a friend is exactly what we hope to do, and it means a lot that you felt that way as you drove off in your new vehicle. I’ll be sure to share your kind words with Ana and the whole team. We appreciate your trust in Darrell Waltrip Honda and look forward to seeing you again soon.

October 27, 2026

I'd like to thank Samuel Hill (Sales Consultant), Taye Holmes (New Care Sales Manager) and Nick Coppley (Finance Manager) for making my buying experience such a pleasant one. These gentlemen are professi More

by B. Smitherman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Hill, Nick Coppley, Taye Holmes
Nov 05, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the 5-star review and for recommending us! We’re thrilled to hear that Samuel, Taye, and Nick made your buying experience such a pleasant one. Being professional and willing to work with each customer to get the right deal is exactly what we strive for, and we’re glad that came through. I’ll be sure to share your kind words with the whole team. We appreciate your trust in Darrell Waltrip Honda and look forward to seeing you again soon.

October 27, 2026

Very nice and helpful staff Everyone was asking if they can help Samuel Hill was helpful and friendly More

by sallysadek76
Recommend Dealer
Yes
Employees Worked With
Samuel Hill
Nov 02, 2026 -

Darrell Waltrip Honda responded

Sally, thank you for the 5-star review! We’re glad everyone on our team was helpful and that Samuel was so friendly. I’ll be sure to pass your kind words along to him. We appreciate your trust in Darrell Waltrip Honda and look forward to seeing you again soon.

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