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Darrell Waltrip Honda

Franklin, TN

4.9
1,323 Reviews
Call Dealership (855) 996-0073
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1430 Murfreesboro Rd

Franklin, TN

37064

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1,323 Reviews of Darrell Waltrip Honda

October 14, 2026

Darrell Waltrip Honda in Franklin has always been my choice for service of my Honda Accord and they continue to earn my business. Andrew Kwak (my service representative) is very knowledgeable and patien More

by gcast245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak - excellent, Taylor - excellent
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October 13, 2026

service was outstanding. ..James did a great job! took care of my service and had me out the door quickly! great job More

by RJ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
james holt-brady
Print
October 07, 2026

Excellent Service on my Honda Pilot! The team there is always friendly and professional and they explain everything to where I understand what needs to be done. The service waiting are More

by tina.hatcliff
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku, Joseph Reynolds
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Oct 10, 2026 -

Darrell Waltrip Honda responded

Thank you Tina Hatcliff, for taking the time to leave us such an outstanding review on your visit to our Honda dealership. I am glad you had the chance to stop in and enjoy the beautiful flowers, variety of snacks, and the amazing coffee machine provided by our staff here at Darrell Waltrip Honda and we look forward to seeing you on your next service visit! Have a wonderful day!

October 05, 2026

Always professional and efficient experience! Service manager Rick Nicholls has worked with me the past several years and has been exceptional - personable, knowledgeable and ensuring quality car More

by seattle285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
Print
Oct 08, 2026 -

Darrell Waltrip Honda responded

Hello seattle285, and thank you for an amazing review on your recent visit with Rick Nicholls in our Honda service department. I am glad to hear of the outstanding quality of care you receive with each visit and we can't wait to see you again soon! Have a wonderful day and reach out anytime!

October 02, 2026

Everyone was very friendly,. dealership was clean and fresh coffee was ready. Car was ready when promised More

by ppurky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Galyean, Kwame Okraku, Rick Nicholls
Print
Oct 04, 2026 -

Darrell Waltrip Honda responded

Hi ppurky, thank you for the 5-star review! We're so glad everyone was friendly, the dealership was clean, and your car was ready when promised. The coffee is always fresh! Thank you for choosing Darrell Waltrip Honda, and we look forward to seeing you again!

October 02, 2026

Did an excellent job. Did my oil change and tire rotation in about an hour? More

by taz31362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Print
Oct 04, 2026 -

Darrell Waltrip Honda responded

Hi taz31362, thank you for the 5-star review! We're so glad we got your oil change and tire rotation done in about an hour and that you were happy with the job. Thank you for choosing Darrell Waltrip Honda, and we look forward to seeing you again!

October 02, 2026

Working with Michael Mayo was a great experience! I would absolutely want to purchase a car through him again in the future. More

by tim.sherrod
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Mayo
Print
Oct 04, 2026 -

Darrell Waltrip Honda responded

Hi tim.sherrod, thank you for the 5-star review! We're so glad working with Michael was a great experience, and we'd love to help you with your next car purchase too. Thank you for choosing Darrell Waltrip Honda, and we look forward to seeing you again!

October 01, 2026

Had a great experience. Greg Schmidt did an excellent job and was very professional. Nick Coppley in finance was excellent too. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Coppley, Greg Schmidt
Print
Oct 02, 2026 -

Darrell Waltrip Honda responded

Hi Bob, thank you so much for the 5-star review! We're thrilled you had a great experience and that Greg did an excellent job and was so professional. We're also glad Nick in finance was excellent too. I'll pass your kind words along to Greg, Nick, and the whole team. We hope to see you back at Darrell Waltrip Honda soon!

October 01, 2026

As a customer for the past 8 years, one thing is perfectly clear. Kwame continues to deliver every single time!! He is truly amazing!! A man of his word and takes the customer service experience abo More

by ptf13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Print
Oct 02, 2026 -

Darrell Waltrip Honda responded

Hi ptf13, thank you so much for the 5-star review and for being a loyal customer for the past 8 years! We're thrilled Kwame continues to deliver for you every single time and that he's a man of his word who takes your customer service experience above and beyond. I'll pass your kind words along to Kwame and the whole team. We look forward to seeing you again at Darrell Waltrip Honda soon!

September 30, 2026

Brandon Tidwell and Kwame Okraku were fabulous as always. My visit ended up a little expensive but I am all up to date now. I know I could go elsewhere for some of the updates but having it all done at one More

by sissyallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rivera, Kwame Okraku, Brandon Tidwell
Print
Oct 04, 2026 -

Darrell Waltrip Honda responded

Thank you so much for this wonderful feedback! We completely understand that getting everything taken care of at once can add up, but knowing you left feeling confident and fully up to date makes it all worthwhile. Brandon and Kwame are true professionals and we're so glad they delivered for you as always — they'll be thrilled to hear this! And it's great that you got to see Jorge as well; he's a fantastic part of our team too. We'll look forward to following up with you in November and taking great care of you again. Thank you for your continued trust in Darrell Waltrip Honda — you truly are the best kind of customer!

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