
Darrell Waltrip Honda
Franklin, TN
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796 Reviews of Darrell Waltrip Honda
I’ve gone back and forth on buying a van for years. I’ve been a loyal Toyota owner since the late ’90s, but once our family grew, the Highlander just couldn’t cut it. Two car seats in the middle row me I’ve been a loyal Toyota owner since the late ’90s, but once our family grew, the Highlander just couldn’t cut it. Two car seats in the middle row meant using the third row wiped out all our cargo space. Every road trip meant renting a van, and with three to four big trips a year, that wasn’t sustainable. With two weeklong trips planned this summer, I finally decided to buy. I started with the Toyota Sienna, it felt like the natural next step. But Beaman Toyota didn’t have any on the lot and wanted a $500 deposit just to bring one in. That turned me off. So I reached out to Honda and was connected with Mazio Rhodes at Darrell Waltrip Honda. Total game changer. Mazio actually listened, didn’t waste my time, and had the Odyssey Elite I wanted right there on the lot, just in a different color. No pressure, no xx. My six-year-old son, Liam, was with me both times we visited. He had a blast, thanks to the cool showroom and the front desk team giving him cookies. It made the whole process enjoyable, not stressful. Mazio knew I’d done my research, so he focused on real features and skipped the sales pitch. Even when I realized my driver’s license was expired, he adjusted on the fly and drove the van himself so I could still get a feel for it. Two days after placing my order, the exact van I wanted showed up. Trade-in and purchase were done that same day. The finance guy, Quanda, yes, “Quanda from Honda”, was great too. No pressure, clear info, and made both me and my kid laugh. That matters more than I can explain. I lost my wife to stomach cancer last December. I’m solo parenting two little ones while working full-time. So to go through a big purchase like this and not feel stressed or hustled was a gift. I walked in expecting another dealership headache. I walked out feeling taken care of. That’s why I left Toyota after 20+ years. The Odyssey checked every box, more space, sliding second-row seats, and still runs on gas. But it was Mazio and Quanda who sealed the deal. If you’re thinking about making the switch to a van, go see Mazio at Darrell Waltrip Honda. He gets it. And to the folks in charge there, hang on to him. I’ll be back when it’s time for my next Honda. More
This dealership has consistently displayed a unique blend of charm, integrity and good will towards their customers in the last 3 years I’ve been a customer! of charm, integrity and good will towards their customers in the last 3 years I’ve been a customer! More
I’ve used Darrell Waltrip Honda to purchased my used cars for the last 15 years & have always had a positive experience minus the very long wait times in the sales department. For the service department I’ for the last 15 years & have always had a positive experience minus the very long wait times in the sales department. For the service department I’ve had excellent experiences and they’ve explained in detail whatever service my car needed or received. Always very personable and helpful personnel. On my last visit, Mr. Kwame Okraku took care of my needs most graciously. I’m grateful to him for honesty as well as excellent service. Thank you! More
I was well taken care of. My service assistant provided me with a rental and kept me informed. The work was completed and all is good. My service assistant provided me with a rental and kept me informed. The work was completed and all is good. More