
eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Smooth Dealership was easy to identify from the highway. Large and easy to spot. Very fresh and clean facilities. The place was very busy on a Saturday after Dealership was easy to identify from the highway. Large and easy to spot. Very fresh and clean facilities. The place was very busy on a Saturday afternoon with dozens of shiny luxury vehicles parked about. Staff was professional and casual. We were approached by several different employees asking if we had been helped. Free popcorn and drinks. Nice area with couches and TVs. Sort of a CarMax like atmosphere but much more laid back, which was nice. I didn't need to haggle because the Mercedes I purchased was already priced very well. Elias was our sales rep and he did an awesome job taking care of us. He was obviously busy that day but he always kept us feeling important as he hustled around the dealership closing our deal out. He communicated well every step of the way and we weren't left in the dark about anything that was happening while we waited. When I reported a couple of small smudges on my new vehicle's rims he immediately took the car back to the service area and had them wiped off for me after I offered to do it myself. He didn't hesitate to take care of me. Elias is the man. More
Second time buyer, same result! Customer for LIFE I first purchased my Mercedes Benz from ecar in 2014, owning my own business I tend to be very critical of customer service, and the entire sales proc I first purchased my Mercedes Benz from ecar in 2014, owning my own business I tend to be very critical of customer service, and the entire sales process. We worked with Rami last time and was very impressed on the entire experience; such a seemless transaction that completely takes the high stress out of purchasing a foreign vehicle. Second time, same result! Spenser helped me pick out a BMW for my husband since I'm not as familiar with them and was able to put it all together in under an hour! Special thank you to Rami for helping me customize my warranty coverage, and term-the entire transaction took under an hour. And I even added an extended warranty to my own car all in one day! You have gained a customer for life, our family will never buy elsewhere! Thank you E-CarOne for another incredible experience! More
Amazing This was the best experience I have ever had when purchasing a car, I was already pre qualified but he got me a lower rate of 1.98APR. The paperwork This was the best experience I have ever had when purchasing a car, I was already pre qualified but he got me a lower rate of 1.98APR. The paperwork took maybe 15-20 minutes.... Seamless, no pressure and no surprises. I will recommend this to all of my family and friends, thanks again 😄 More
Fantastic Experience This dealership was a refreshingly different car buying experience. Selection was huge, comparison tools were a great difference from other car dealer This dealership was a refreshingly different car buying experience. Selection was huge, comparison tools were a great difference from other car dealers. Bryan was very helpful and patient with me throughout all my questions, comparisons and the buying process. At no point did I feel I was being pressured into purchasing a vehicle I wasn't interested in. He even helped me make a same-day deal when I found the car I wanted. More
Best car buying experience ever From the day we met Elias he was always professional, courteous, respectful and caring. He treated us as though we were his only customer and his numb From the day we met Elias he was always professional, courteous, respectful and caring. He treated us as though we were his only customer and his number one priority. He went above and beyond to meet all of our expectations. I've already recommended E Car One to family and friends. I will definitely buy my next car from them. Thank you for being so awesome! More
Great service Car is great, but I expected that. What really stood out was the service provided by Spencer S. When you buy a car from halfway across the country t Car is great, but I expected that. What really stood out was the service provided by Spencer S. When you buy a car from halfway across the country there can always be a few hiccups, but Spencer kept me informed and did what he needed to to make it right and right away. Will definitely work with EcarOne and Spencer again when I'm in the market for a new car. More
Amazing experience with Ash!!!! I'm highly recommend Ash for who wants to buy the car from Ecarone. He is the most amazing person that I've know . He is very knowledge about the car I'm highly recommend Ash for who wants to buy the car from Ecarone. He is the most amazing person that I've know . He is very knowledge about the car , always taking care of the customers, no rush , hassle free . I will come back to him soon for my sister's car and my parents. I love my Mercedes!!!!!! Thank you Ash ! More
Great experience Everything was very easy and fast, Spenser was great and very friendly. I am glad we found e car online and will consider them with my future purch Everything was very easy and fast, Spenser was great and very friendly. I am glad we found e car online and will consider them with my future purchases. More
Easy to work with in all aspects Tricia delivered an above and beyond car buying experience for me. This was my first purchase at e-car one, but the process was easy for me and I will Tricia delivered an above and beyond car buying experience for me. This was my first purchase at e-car one, but the process was easy for me and I will buy my next one here. They found the car I was looking for. More
Great Overall Experience! My saleperson was Masoud and he made the experience painless. Rob in finance was also a great help explaining all of the terms. Masoud and Rob deserve My saleperson was Masoud and he made the experience painless. Rob in finance was also a great help explaining all of the terms. Masoud and Rob deserve 5 Stars for there help on the purchase of my new BMW. More